PC Lan Administrator Resume NJ - Hire IT People

OBJECTIVE

Looking to diversify my career in the computer field with a Information Technology position.

SUMMARY

Employed in the technology field for over 10 years, with Experience in PC Lan Administrator, Data Security, Desktop Support, Helpdesk, Customer Service, Asset Management and Analyst positions.

TECHNICAL SKILLS

Applications: MS Office 2007, 2010, 2013 & 2016, Lotus Notes, AS400, GroupWise, Mainframe, Remedy, OS390, VTAM, System Endpoint Protection, Spybot, Malwarebytes' Anti - Malware, Kaspersky, Cisco Anyconnect, SCCM, Cisco Unified Communications Manager (CallManager)

Operating Systems: Windows XP, NT, 2000, 7, 8, & 10, Novell

Tools: Active Directory, SCCM, Novell Console One, Novell Netware Administrator, Lucent QIP

Ticket Tracking Systems: Remedy, Trackit, Manage Now, ConnectWise

Desktops: HP, Dell, Gateway

Laptops: Dell, IBM/Lenovo

Printers: HP, Xerox Copiers

PROFESSIONAL EXPERIENCE

PC Lan Administrator

Confidential, NJ

Responsibilities:

Started as a consultant and then hired as a full-time employee
Imaging new desktops and laptops
Setting up equipment for new hires, and relocating users
Provisioning Phones using the Cisco Unified Communications Manager (CallManager)
Day to Day support for all on-site, remote site and sales force users
Working with the Windows XP, 7 & 10, Fall Creators, Active Directory, Malwarebytes' Anti-Malware, Lotus Notes 8.5, Office 365, MS Lync 2010 & 2013, Skype of Business, OneDrive, MS Office 2007, 2010, 2013 & 2016, iPhones, iPad’s, SCCM, Bitlocker, Hardware support, Cisco CallManager,

Network Operations Center Engineer

Confidential, NJ

Responsibilities:

Remotely supporting clients using the Kaseya tool
Providing a single point of contact for end-user issues
Working with the Kaseya, ConnectWise, Windows 2000, XP, Windows 7, Active Directory, Malwarebytes' Anti-Malware, Kaspersky, MS Office 2003, 2007, & 2010

Desktop Systems Specialist

Confidential

Responsibilities:

Supporting HP Printers, HP and Dell Desktops
Troubleshooting hardware and software issues
Setting up Audio Visual equipment
Fixing printer jams and other printer issues
24/7 Support for the Trinitas hospital
Working with the VNC Remote tool, Windows 2000, XP, Vista, Windows 7, Active Directory, Trackit ticketing agent, McAfee Anti-virus, Spybot, Malwarebytes' Anti-Malware, MS Office 2003 & 2007, AS400,

Data Security Analyst

Confidential, NJ

Responsibilities:

Creating, modifying and disabling TSO and RACF accounts
Administration of iTIM accounts for a single sign-on, resetting passwords, and unlocking accounts.
Adding, updating and disabling iTIM accounts
Verifying proper security access for iTIM accounts
Worked with IBM IMS, TSO, RACF, IBM Tivoli Identity Manager (iTIM), VTAM, Windows XP, MS Outlook, Manage Now ticketing system,

Information Management (IM) Analyst

Confidential, NJ

Responsibilities:

Part of the Computer Access & Administration team
Administration of Novell, SAP, Mainframe, CICS, AS400, Lotus Notes, Remedy, and E-cabinet systems
Novell Administrator, using Novell Netware Administrator and Novell Console One tools
Following the Sarbanes Oxley (SOX) auditing requirements.
Working with Novell, Netware Administrator, Novell Console One, SAP, Windows XP, Mainframe, CICS, AS400, Lotus Notes, Remedy, E-cabinet, and Netscape systems.

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Pc Lan Administrator Resume

NJ

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