Technical Support/Assistant Resume

SUMMARY:

My goal is to break into a new career path in networking, which I have built a strong interest in. I am aiming to gain the ability to hone and develop my skills to better be able to grow as a networking professional.

TECHNICAL KNOWLEDGE:

Cisco Router and Switches: 2900, 3900, 2960, 3560, 3570 series

Routing protocols: EIGRP, OSPF, RIP, BGP

LAN/WAN: Ip routing, TCP/UDP, PPP HDLC, Multi - layer switching

Network features: DNS, DHCP, TCP/IP, IPv6, NAT, STP, VTP, DMVPN, MPLS, QoS

Software: Windows, Cisco OS, Windows 2019, Raspbian, Solarwinds

WORK EXPERIENCE:

Confidential

Technical Support/Assistant

Responsibilities:

Maintaining an orderly work environment
Maintenance of heavy equipment Immediate response to floor obstructions
Troubleshooting equipment and remedying problem

Confidential

Technical Support/Assistant

Responsibilities:

Training staff on the intri Confidential es of product depth and features
Building customer networks for small and medium sized offices
Hardware maintenance of departmental computer network
On call troubleshooting/support for customer installation services
Design and modify desktops and laptops for high-end customer needs
Explain purpose and set up of office desktop networks

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