SUMMARY:

• Challenging I.T. position that offers for professional growth with utilization of personal capabilities, al skills and experience. ITIL 2011, Exchange 2007 and IBM Tivoli Endpoint Manager 8.2 implimentation.
• Overall 15+ years of experience in all phases of I.T. industry's life cycle in the client/server environment.
• Started career with Customer Support (Desktop and Servers) and rose to the position of IT management.
• Exclusively focused in the area of system Administration and Management of I.T. for more than 15 years with people management.
• Manages the operations of the IT procurement and inventory management function.
• Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software
• Minimizes organizational cost through product standardization and tracking.
• Tracks quality throughout the product lifetime.
• IT Asset Managenemt.

TECHNICAL SKILLS:

Operating systems: Windows (NT, XP ), Solaris (6 - 10), AIX, SCO, Redhat Linux (RH5 to RHEL 6, Debian, SuSE (9-10)

Virtualization: VMware (ESX, GSX, Workstation), KVM

High Availability: Sun Cluster, Red Hat Cluster, Big IP F5, Heartbeat 2.

Hardware: HP, IBM and SUN chassis and blades, HP EVA SAN

Monitoring Products: Solarwinds monitoring products

Network Services: DNS/Bind, Samba, CIFS, NFS, TSM, LDAP, FTP, SSH, multipathd, DHCP, TFTP, iSCSI.

Databases: MySQL, SQLite, DB2, Oracle.

Email Services: Sendmail, Spam Assassin, Exchange (5.5, 2003).

PROFESSIONAL EXPERIENCE:

Confidential

Compute Specialist (Project Lead)

Responsibilities:

• Design IBM Tivoli Endpoint Manager (BigFix) 8.2/9.0/9.1/9.2 solution based on customer environment and requirements.
• Map customer's IT infrastructure to the IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2 environment.
• Install and configure IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2 software and integrated products.
• Perform problem determination and performance tuning for IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2
• Customize various components of IBM Tivoli Endpoint Manager (BigFix) 8.2/9.0/9.1/9.2 to support customer requirements.

Confidential

Technical Subject Matter Expert

Responsibilities:

• Work to understand, articulate and implement best practices related Bigfix IBM endpoint manager 9.x and other tools.
• Lead or be an active participant of a teams with the need for specialized knowledge in BIGFIX IBM ENDPOINT MANAGER 9.X with various modules
• Provides guidance on how BIGFIX IBM ENDPOINT MANAGER 9.X is capable and can resolve an organizational Infrastructure Management need and actively participates in all phases of deployment and administration of BIGFIX IBM ENDPOINT MANAGER 9.X various modules.
• This includes my previous responsibilities as well as the additional IBM internal processes activities.
• Experience in managing BIGFIX IBM ENDPOINT MANAGER 9.X infrastructure having Windows/Linux/AIX/Unix Servers
• Additional requirements include assisting OS platform patch management team, Compliance team.
• Extensively working with SSO team for remediating the non-compliance items found during Confidential (Security Health Check) using Confidential
• Working on PMR for reported bug in Confidential and resolution.
• Managing Non-Windows Confidential Relays
• Supporting Tools Teams for installing and remediation of Agent

Confidential

Responsibilities:

• Provide project management service and delivery team readiness
• Architectural Solution Design
• L3 support & advisory services during design & implementation phase
• Provide high-level technical guidance throughout the core and roll-out deployment to GTS delivery.
• Facilitating technical communication and coordination between all involved parties related to solution design & implementation.
• Setup the baseline & completion criteria for acceptance testing scenario.
• Perform weekly progress update with GTS delivery team to ensure alignment of implemented solution with the architecture design.
• Perform QA for technical related documentation during design & implementation phase.
• Involve and provide high level guidance in User Transfer Knowledge
• Designed Solution for Bigfix server 9.5.2, SCA server and install Bigfix application with top level relay and 17 site relays and 8300 endpoints including 475 server, Web reports configured.
• Desktop/Laptop and server (Windows and Linux) patching started for pilot phase
• Health check started for the windows and linux servers
• Upgraded Bigfix 9.5.2 server to 9.5.3 server
• Tivoli Remote control and OSD deployment and configuration in progress.
• Migrated and Updated Bigfix server 9.2 to 9.5 and virtual server to Physical Server
• With 1600 servers and 9000 Endpoints, migration progress with 12000+ endpointsImplemented Linux Patching, Aix Patching
• Design IBM Tivoli Endpoint Manager (BigFix) 8.2/9.0/9.1/9.2 solution based on customer environment and requirements.
• Map customer's IT infrastructure to the IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2 environment.
• Install and configure IBM Tivoli Endpoint Manager (BigFix) 8.2/9.0/9.1 software and integrated products.
• Perform problem determination and performance tuning for IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2
• Customize various components of IBM Tivoli Endpoint Manager (BigFix) 8.2 /9.0/9.1/9.2 to support customer requirements
• Installed HP EVA and Blade Servers at TJSB Bank Thane Data Center, Kyuni Travels Mumbai

Confidential

Responsibilities:

• Deploying and installing Relay Servers over all the OPCOS of Africa region.
• Troubleshooting relay servers, and clients over all African countries.
• User administration and raising/closing various tickets in Maximo
• Deployed over 85,000 endpoints all over India on all the Branches
• Deployed SUA - SUA server deployed and configured
• Various compliance reports created in Web Reports.
• Patch Management for Shoppers Stop
• Developed and Created process for Patch Management cycle for Shoppers Stop
• Deployed patches over 5800 endpoints
• Compliance level increased from 54.32% to 95 %

Confidential

Server Engineer

Responsibilities:

• Managing, monitoring, Trouble Shooting the Active Directory Replication between 38 Locations. Domain Migration of different 38 location forest domain into single centralized Domain
• Managing the Netcore Mail Server and Installation, Configuration & Troubleshooting of Exchange 2007.
• Managing, monitoring, Troubleshooting the Upstream and downstream replication, Patch deployment of 650 Servers and 6000 Desktops/Laptops.
• McAfee ePolicy Orchestrator Installing, configuring & managing McAfee antivirus Manger Console 8.8 with applying new patches & creating & updating policies from server & as well as for client’s side, Updating & managing database version, engine version & policy for remote users as well as remote location from centrally.
• Backup System Setting up Scheduled Backup with the help of NT backup Systems & Symantec Veritas in different modes of Backup for Centralized File Server. Taking Backup for share folders through using with LTO Tapes, Schedule the Automatic Backup system of All Server Application via batch files
• Monitoring Tool - OPManager, IPmonitor, SolarWinds Orion
• Managing and creating the Internet access rules of more than 20,000 employees, Configuring and Managing the Array Members of Computer of Websense/ISA
• Maintaining HP ML 350 G6, G5, G4P, G4, HP DL180 G5, Dell 2800, 2950 and R70 Servers. Configure and Managing the HP Device Manager for Monitor the Server Hardware & Firmware Related issue configure and managing the File and Print Server with Real time replication between Primary and secondary servers

Confidential

Executive IT and Web

Responsibilities:

• Smooth functioning of the I.T. dept. network + Disaster Recovery.
• Resource Management and deployment of I.T. setup
• Provide technical support to the Institute of Actuaries of India, regional offices / customer + Server support + Network administration and troubleshooting.
• Mailing (Microsoft Exchange Server 2007) Server administration and user management
• Data security and backup management.
• Technical and development of users on I.T. related systems.
• Installation, Monitoring and Coordination of links with satellite offices.
• Support for migration, up gradation and trouble shooting.
• Coordination with IT Regional Head for implementation / updating.
• Planning, Budgeting, Development and implement solutions for the regional I.T. setup.
• Recommend I.T. Purchases and subsequent Vendor Management on approvals.
• Document control and implement of policy compliance.
• Team Management.
• Project Management.
• Cost Management.
• Interview and selection.