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Senior It Application Development And Support Manager Resume

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SUMMARY

  • Results - driven IT Developer/Manager with experience in developing and supporting enterprise systems in the Insurance and Investment Industry.
  • Deliver success through building, leading and inspiring cross platform teams to achieve solutions.
  • Dedicated to providing comprehensive solutions that achieve the organizational goals.
  • Effective communicator with senior executives, project teams, and technical associates across all levels of the organization.
  • Expert at bringing customer visions to production environment in efficient, effective and transparent manner.
  • Primary experience with Microsoft solutions and relational databases.

AREAS OF EXPERTISE:

  • Active Directory Integration
  • Agile Development Methodology
  • Microsoft SQL Solutions, SSIS, SSRS, ETL
  • Warehouse Development
  • Disaster Recovery Solutions
  • Change Control Governance
  • Process Workflow Control
  • SDLC and IT Project Management

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Application Development and Support Manager

Responsibilities:

  • Directed IT effort to develop feeds for cash flow analysis data from BlackRock trading system into in house SQL database, eliminating business-owned processes consuming dozens of man hours per week. Hardened and standardized data transfer process. Led design sessions that utilized standard specification template as well as Visio diagrams to document proposed solutions. Utilized agile methods for development and support efforts.
  • Led effort to migrate SFTP communications from eSentire (vendor-managed data exchange environment) to in-house system, Axway, eliminating documented audit and compliance risk item, as well as subscription costs of 20K per month. Learned Axway product to provide clear specifications around transition from legacy platform to new platform.
  • Planned and executed production environment of Commercial Real Estate Accounting system to newest release. Project concluded ahead of schedule while eliminating risk of increased vendor subscription costs. Delivered collateral management functionality to customer with manual process, reducing auditing risk and eliminating dozens of manual labor hours per week.
  • Managed effort to convert in house Commercial real estate loan origination work flow application to Rock Port API. Included design and creation of database, ETL processes to facilitate exchange of data between Rock Port (Loan origination management application), Strategy (Commercial Real Estate accounting system) and Eagle Pace Data ware house (reporting DataMart). This provided scalability to accommodate anticipated increase in managing external clients Commercial Real Estate portfolios.
  • Partnered with procurement group to analyze and plan migration of in house invoice process to Bonaire application. Utilized modified agile methodology to complete migration within estimated schedule.
  • Collaborated with Tax group to perform evaluation of business-owned tax accounting process for determination of migration path to enterprise solution. Managed design, development and implementation of replacement solution, saving $250M in misstated tax costs.
  • Managed IT implementation of enterprise data warehouse, Eagle Pace, on behalf of finance, accounting, and data management teams using combination of agile and waterfall methodology, providing single source of Security Master Information, trading and accounting information for customer reporting. Eliminated untold man hours required to confirm and clarify various sources of data being reported to clients.
  • Utilized Agile methodology to manage design and development of senior loan application, in house solution for most profitable division of the VOYA organization. Application was incorporated into sales presentations to reflect high level of professionalism VOYA could provide to future clients.
  • Partnered with Portfolio Management and Risk teams to replace Bloomberg trading system with Black Rock solutions. Managed development of ETLs to push and pull data which was critical for reporting postions on a daily basis as well as achieving VOYA vision of high scalability around trading processes to support expanding business.

Senior Team Lead

Confidential

Responsibilities:

  • Led initiative to integrate AD into Back Office systems and applications. Allowed help desk to more efficiently manage permission requests. Provided unambiguous structure to auditors regarding permissions within applications.
  • Leveraged TFS to manage business demands in a more efficient and transparent manner. This provided more efficient communication between IT and customer in both support and development processes.
  • Partnered with Architecture group to develop a standard coding platform allowed shorter training time of developers in regard to crossover support of applications by team members.

Senior Developer

Confidential

Responsibilities:

  • Integrated in-house accounting data repository (AIRS) application into Maestro and subsequently into Tidal, providing support for enhancements and acting as primary support application. This was primary data repository for Accounting reporting data.
  • Developed reports using crystal reports for Accounting group.
  • Provided application support for month end close process. Essential that accounting deptarment closed books each month in a timely manner to avoid audit issues and reporting fines.

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