Independent Consultant Resume
2.00/5 (Submit Your Rating)
AREAS OF EXPERTISE:
- Desktop imaging and migration speicalist
- Backup and trouble shoots client - pst files, etc
- Install and configure Microsoft Operation Manager, SQL and Citrix servers
- End users support and SCCM
TECHNICAL SKILLS
- Windows 7 Enterprise Technician
- Window Servers, SQL
- Active Directory, Cerner
- MS Exchange, MS Outlook, MS Office
- Symantec Anti-Virus, Cisco VPN, Printer.
- Networking, Dell, HP hardware, LAN/WAN, Fiber Testing, Routing Systems
- TCP/IP, Oracle, ISeries IBM, VMware, Imaging workstations, MCP, MCSE
- Certification, CompTIA Network+, A+, DHCP, DNS, VPN and Citrix
- Installed and upgrade Network, Switches, Router, POS, Kiosk and Verifone.
- Install and configure Microsoft Operation Manager, SQL and Citrix servers
- Troubleshoot and upgrade Burger King network with firewall
- Provide Desktop support to End users
PROFESSIONAL EXPERIENCE
Confidential
Independent Consultant
Responsibilities:
- Upgrading UPS stores network system with new switches and routers
- Installed Meraki Router, Meraki Switches, Cisco Meraki AP and Cradle Point
- Performed Dmarc cabling and installing AP
- Used Zirrus Wireless tool to measure Wireless Signal, Speed etc
- Installed and image McDonald Kiosk, POS, Verifone and KVS system
- Installed and configure Cisco phone and installed AP system for Auto Zone
- Remote into client computer and troubleshoot various windows 7 issues
- Performed Desktop imaging and migration of over 1000 users
- Provide white glove support to management after windows and Mac migration
- Installed and configure network printers
Cisco Field Deployment Engineer
Confidential
Responsibilities:
- Assist with the migration of over 3000 users from windows 7 to windows 10
- Provide end users support after migration to windows 10
- Performed Desktop imaging and migration of over 1000 users
- Provide white glove support to management after windows and Mac migration
- Installed and configure network printers
- Remote support for office 365 via SCCM deployment of software and troubleshoot windows 10
Confidential
Technical Support
Responsibilities:
- Implemented new Laptop and migrate users’ information
- Migrated users email from outlook 2007 to outlook 2010
- Troubleshoot and assisted users with pst, calendar and personal folder backup and restore
- Migrated over 2000 users to windows 7, 8, 10 and Mac workstation
- Provided support such as pst, calendar sysnc and troubleshoot various apps
- Remoted into client computer and troubleshoot various windows 7 issues
- Provided Desktop Support to end users
- Provided support Office365 and Outlook365 such as pst, mailbox, calendar sysnc
Confidential
Technical Support
Responsibilities:
- Imaged and Configured HP Tablet and PC
- Provided Desktop Support to end users
- Provided support Athena and Dragon applications
- Team lead oversee relocation and migration new equipment
- Troubleshoot client-pst files, printer connection, favorite and mailbox
Confidential
Technical Support
Responsibilities:
- Windows 7 migration
- Citrix rollout
- Provided technical Support
- Wyse configuration
- Backup and reimage laptop
- Troubleshoot client-pst files, printer connection, favorite and mailbox
