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Independent Consultant Resume

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AREAS OF EXPERTISE:

  • Desktop imaging and migration speicalist
  • Backup and trouble shoots client - pst files, etc
  • Install and configure Microsoft Operation Manager, SQL and Citrix servers
  • End users support and SCCM

TECHNICAL SKILLS

  • Windows 7 Enterprise Technician
  • Window Servers, SQL
  • Active Directory, Cerner
  • MS Exchange, MS Outlook, MS Office
  • Symantec Anti-Virus, Cisco VPN, Printer.
  • Networking, Dell, HP hardware, LAN/WAN, Fiber Testing, Routing Systems
  • TCP/IP, Oracle, ISeries IBM, VMware, Imaging workstations, MCP, MCSE
  • Certification, CompTIA Network+, A+, DHCP, DNS, VPN and Citrix
  • Installed and upgrade Network, Switches, Router, POS, Kiosk and Verifone.
  • Install and configure Microsoft Operation Manager, SQL and Citrix servers
  • Troubleshoot and upgrade Burger King network with firewall
  • Provide Desktop support to End users

PROFESSIONAL EXPERIENCE

Confidential

Independent Consultant

Responsibilities:

  • Upgrading UPS stores network system with new switches and routers
  • Installed Meraki Router, Meraki Switches, Cisco Meraki AP and Cradle Point
  • Performed Dmarc cabling and installing AP
  • Used Zirrus Wireless tool to measure Wireless Signal, Speed etc
  • Installed and image McDonald Kiosk, POS, Verifone and KVS system
  • Installed and configure Cisco phone and installed AP system for Auto Zone
  • Remote into client computer and troubleshoot various windows 7 issues
  • Performed Desktop imaging and migration of over 1000 users
  • Provide white glove support to management after windows and Mac migration
  • Installed and configure network printers

Cisco Field Deployment Engineer

Confidential

Responsibilities:

  • Assist with the migration of over 3000 users from windows 7 to windows 10
  • Provide end users support after migration to windows 10
  • Performed Desktop imaging and migration of over 1000 users
  • Provide white glove support to management after windows and Mac migration
  • Installed and configure network printers
  • Remote support for office 365 via SCCM deployment of software and troubleshoot windows 10

Confidential

Technical Support

Responsibilities:

  • Implemented new Laptop and migrate users’ information
  • Migrated users email from outlook 2007 to outlook 2010
  • Troubleshoot and assisted users with pst, calendar and personal folder backup and restore
  • Migrated over 2000 users to windows 7, 8, 10 and Mac workstation
  • Provided support such as pst, calendar sysnc and troubleshoot various apps
  • Remoted into client computer and troubleshoot various windows 7 issues
  • Provided Desktop Support to end users
  • Provided support Office365 and Outlook365 such as pst, mailbox, calendar sysnc

Confidential

Technical Support

Responsibilities:

  • Imaged and Configured HP Tablet and PC
  • Provided Desktop Support to end users
  • Provided support Athena and Dragon applications
  • Team lead oversee relocation and migration new equipment
  • Troubleshoot client-pst files, printer connection, favorite and mailbox

Confidential

Technical Support

Responsibilities:

  • Windows 7 migration
  • Citrix rollout
  • Provided technical Support
  • Wyse configuration
  • Backup and reimage laptop
  • Troubleshoot client-pst files, printer connection, favorite and mailbox

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