Desktop Support Engineer Resume
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OBJECTIVE:
- To obtain a position in the field of information technology and technical support
PROFESSIONAL EXPERIENCE
Confidential
Desktop Support Engineer
Responsibilities:
- Configuring passwords and logins
- Printer and Networking Troubleshooting,
- Installing PC hardware and software, Imaging Computers, BIOS
- Active Directory, Window Domain, Linux, TCP, DHCP Server, DNS Server
- Windows 10/7 in a networked environment, Remote Desktop, Routing Protocols
- Microsoft Office Suite, configurations of systems Installation and configuration of software
- Microsoft Office Suite, Excel, Outlook, Word, Access Office
- Safeguards and secure development processes, security issues relating to administrative, software and communications components, software development, operations and disaster recovery
- Windows Powershell
- Apple Support (OSX, iOS)
- Inventory and Maintenance in Warehouse Environment
- Experience with Office 365, Outlook application, Business applications
- NVIO Systems
- Routers, Switchboards, Servers
- Cable Management
- Customer Services
Confidential
Patient Support
Responsibilities:
- Service Assistance
- Dispatching calls
- Checking oxygen tanks
- Transporting patients, creating a comfortable environment for patient
- Routine check on equipment regulations
- Inventory specialist
Computer Support Analyst
Confidential
Responsibilities:
- Experienced with Sugar CRM, DNS administration
- Installing Get - Well program, TVs, Mobile Computer Carts
- Routers, Switchboards, Servers
- Imaging iPhones
- Configured Ground Control System, Capacity Management System Applications
- Installing and Replacing Hardware of the PCs
- Inventory specialist, Repairing Printers, Laptop, Pcs
- Database, SQL, schemas, tables, quires
Confidential
Technical Support Engineer
Responsibilities:
- Installing and configure a wireless network
- Proactive Network monitoring, management, High-volume call-center
- Routers, Switchboards, Servers, Rewired the wired LAN
- Microsoft Office Suite, Excel, Outlook, Word, Access Office
- Upgrade PCs, Software updates
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