Developer Resume
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SUMMARY
- Highly skilled IT Specialist and Software Build Engineer with 19 years of application design, development, and support of technology infrastructure. Works effectively in AGILE and DEVOPS dynamic environments. Brings advanced knowledge of code configuration, change management, customer support, and production support. Has remained current on latest cloud infrastructure tools and technology.
TECHNICAL SKILLS
- DNS, DHTML, HTML, HTTP, XML, BASH, ShellScripting, PHP, SaaS, and SQL
- Java, Siebel, JSON, JavaScript, Perl, Ansible, node.js, Chef, Python, Docker, AGILE, Casandra, and RESTful APIs
- Unix/Linux, MAC, MS Windows 7/10, Oracle, AWS, Azure, and Jenkins CI/CD
- CVS, SVN, GIT, and Maven Open Source Code Repository
PROFESSIONAL EXPERIENCE
Developer
Confidential
Responsibilities:
- Provided essential design, programming, testing, and implementation support to the billing system
- Developed online and batch test plans for customer in - collects and out-collects using Y2K critical test dates
- Implemented MPS (Message Processing System) software products to production, using switch record formats, including Ericsson, Lucent, Nokia, and Nortel
- Communicated with vendors to resolve network outages and periods of reduced performance
- Followed internal procedures for change management, incident management, and escalations
- Completed corporate training to manage Lucent’s Billdat’s Mediation Device; formatting various switch records types for billing
- Provided after-hours support for applications, developers, and other project efforts when needed
CC Manager
Confidential
Responsibilities:
- Interfaced with business analysts, developers, and technical support to determine best requirement specifications and future application requirements
- Researched, designed, and implemented scalable applications for fraud identification, extraction, analysis, retrieval, and indexing
- Managed, built, tested, and deployed PowerBuilder software components to test and production
- Collaborated with other offices and territories to plan and implement new technologies
- Enthusiastically performed company Contingency Planning for Inside/Outside Plant Maintenance, fault line testing, U-Verse installation, and fiber splicing
- Completed training to manage IBM Rational Build Forge adaptive execution framework, to create a software assembly line; automating and accelerating software delivery to production
- Participated on scheduled On-Call shifts, per tri-weekly basis
Software Build Engineer
Confidential
Responsibilities:
- Demonstrated a growth mindset and enthusiastic attitude towards learning new technologies necessary to design automated deployments using DevOps methodology
- Adopted good engineering practices by contributing to the construction of secure, scalable, and extensible software solutions and systems. Keeping in mind, quality is engineered from the inside out.
- Wrote and documented maintainable and extensible code in a dynamic team environment
- Worked with architects and other technologists to determine the technical design for feature requirements and effectively communicate the design to others in the team
- Partnered with agile development and application teams to influence application modernization and migration to cloud platforms
- Designed, built, tested, and deployed highly scalable and resilient cloud based applications on private and public clouds
- Used scripting and troubleshooting skills to address build failures and other customer support issues, via Remedy trouble ticket system
- Developed deep expertise with Jenkins CI/CD open-source cloud architecture platform
- Onboarded solutions for approximately 250 legacy application teams to the Jenkins CI/CD platform
- Maintained Jenkins plugins and when needed, installed available plugin dependencies
- Provided build-failure troubleshooting, systems administration, and customer support to approximately 1000 Linux virtual machines
- Troubleshot and maintained all networking devices and infrastructure across the enterprise, including switches, routers, and firewalls
- Accountable for root cause analysis for Severity 2 customer support escalation issues
- Received 19 years of “satisfactory” & “exceeds satisfactory” employee assessments and evaluations
- Provided 24/7 On-Call customer support in accordance to team schedule
