Desktop Support Migration contract Resume

TECHNICAL SKILLS

MS Win 98 - Windows 7 deployment, MS Office 2007-13,Unix,Citrix 6.5,Wireshark
Installing Active Directory server 2003 -2012, Windows 2008 Hyper V server, Windows Exchanged
Installing CAT 5, DSL routers Cisco Routers 871-2500, Supermicro blade servers.

PROFESSIONAL EXPERIENCE

Confidential

Desktop Support Migration contract

Responsibilities:

Confidential

Data Center Engineer

Responsibilities:

Supported Dr’s, Nurses and users during the night shift.
Installed Windows 08/12 and Unix OS servers on virtual machine’s using VMware 5.0 vSphere client.
Updated server patches for servers for Hospital Applications.
Ran backup for Unix servers on a nightly basis.
Changed fail drivers for Unix and windows servers.
Installed Hp blade servers in cabinets.
Received incoming calls for user passwords using active directory and for other applications.
Called on call engineers for Hospital applications during late night hrs.

Confidential

Desktop Windows Migration

Responsibilities:

Confidential

Desktop Support Contract

Responsibilities:

Configured and managed user’s accounts in active directory for GPO permission for numbers of applications on laptop and desktops.
Created active directory accounts for new users and also removed users on a weekly basis.
Remoted into mobile user’s laptops to configure and troubleshoot VPN and router internet connection problems.
Received incoming calls for remote users and office users using Jira ticket system.
Provided support for citrix xenapp 6.5 on desktop laptop, thin client, and ipad.
Troubleshoot citrix server’s farms for users that are having problems to log in.
Removed users from certain servers when the servers go offline.
Use shadow in citrix to remote to users on thin client pc.
Image laptop and desktop using Kace1000 dell system.