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It Support/field Technician Resume

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SUMMARY:

19 years’ experience in the telecommunication and information technology industry. I have worked in setting up the master template and binding of Cisco MX65 firewalls and MR33 access points along with MS220 24 port managed switch with remote access to the dashboard for day to day configuring and maintenance, extremely adept at WAN/LAN, DNS, DHCP and Static IPs can also console to equipment onsite with PUTTY or Hyper Terminal can use Log me in or Team viewer for remote access installation, test and turn up of ADVA fiber transport platform along with commissioning of provider level traffic. Alcatel Lucent 7705 managed switch router installed with giga bit SFP’s. Termination, testing and labeling of Cat 5e or Cat 6 copper cable and coax. VOIP Edge mark and SIP trunking and porting of existing new or analog lines

WORK HISTORY:

IT Support/Field Technician

Confidential

Responsibilities:

  • Day to day network maintenance for 85 Applebees restaurants in the Florida Market oversaw installation of new Cisco Meraki MX65 firewall and Confidential 5G inseego failover, use Log me in for back of house computer administrative duties.
  • DNS and ARP protocols MS220 Cisco managed switch/router VLANs MR33 Cisco Wireless Access points setting up network printers, remote managing CSM network the onboarding of wireless training devices, remote access for Eyremote camera systems

IT Field Engineer

Confidential

Responsibilities:

  • remote smart hands onsite installs or replacements for routers or access points configuring and consoling into equipment with PUTTY or Hyper Terminal w/ laptop, extending demarcations for WAN/LAN connectivity, terminating and testing all copper cables (RJ45, RJ11) and coax

Senior Network Technician

Confidential

Responsibilities:

  • Telecommunication infrastructure build out for large ISP provider installation of fiber and cable pathways and equipment relay racks, grounding of equipment.
  • Installation and commissioning of ADVA fiber transport platform also patch panel and fiber distribution panels terminated and labeled.
  • Installation VOIP Cisco routers at various commercial location for Spectrum Networks.

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