Data Entry Resume Prince Frederick, MD - Hire IT People

SUMMARY

Proactive and efficient Professional with 10 years of experience supporting information control, customer service, operational efficiency, and staff support objectives for diverse professional environments.
Highly organized with exceptional work ethic, attention to detail, productivity, and commitment to operational goals.
Versatile as an independent worker and team contributor with excellent communication and interpersonal skills, as well as proven ability to quickly adapt, learn new techniques and build work relationships.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Data Entry

Confidential

Responsibilities:

Sorted, logged, indexed, and categorized incoming mail for department distribution and response.
Compiled and reviewed data identify and address discrepancies to ensure accuracy of final data.
Organized and scanned documents in CRM database and updated system on daily basis.
Maintained and secured confidential customer information in adherence internal standards and policies.
Inputted information in the TCES program
Indexed scanned documents that were scanned into the system.

Administrative Assistant / Receptionist

Confidential

Responsibilities:

Supported operations with full scope of administrative, customer, staff, and account support responsibilities.
Greeted and assisted clients with service questions, appointment setting, and EBT card distribution.
Answered, managed, and directed multi - line phone system incoming calls.
Organized and maintained client and operational file information for efficient office reference, pull, and tracking.
Compiled and entered data into information systems for delivery to case managers.

File Clerk

Confidential

Responsibilities:

Performed daily quality control and file review of 200+ files for accuracy, completeness, updated customer information, and compliance.
Sorted, logged, indexed, and categorized current and past client files for future access and local file storage.
Reviewed and prepared files to be discarded and picked up for shredding.
Controlled confidential customer file information in adherence to company policies and procedures

customer Service Specialist

Confidential, Prince Frederick, MD

Responsibilities:

Promoted to Customer Service Specialist for outstanding interpersonal skills
Serviced and assisted customers with completing purchases, locating merchandise, informing on current promotions, providing product information, and resolving service issues.
Processed financial transactions, maintained all register cash, and entered media into tally program with high attention to accuracy and detail.
Worked with team to track inventory, restock shelves, maintain business appearance, and train new associates.

Clerk

Confidential, Alexandria, VA

Responsibilities:

Oversaw full scope of daily administrative, customer, and operational support duties.
Supervised and managed 12 night-shift employees.
Generated all necessary files for claim adjusters regarding written requests for policies and claims
Sorted, logged, indexed, and categorized all files for future access and scanned hundreds of documents (including insurance policies, correspondence, general business information, and employee relations documents) for local file storage.
Performed daily quality control and file review of 200+ files for accuracy, completeness, and current customer information.