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Computer Operator Resume

Mechanicsburg, PA

SUMMARY:

  • Highly motivated, detail oriented, thinks outside - the-box, IT Technician looking to apply IT field work experience to become a productive employee within your organization. Strong communication skills with the knowledge and understanding of network operations and networking as well as the comparability and integration of network technology.
  • Installing, configuring, and troubleshooting hardware, software and operating systems
  • Troubleshooting network protocols; implementing secure wireless networks
  • Installing and configuring Windows servers, XP, Vista and 7
  • Installing and configuring Linux workstations and servers
  • Configuring and troubleshooting network services
  • Implementing and troubleshooting TCP/IP
  • Configuring and troubleshooting Cisco routers; dynamic routing protocols
  • Implementing backups and images
  • Experienced in Microsoft Office including Power Point
  • Establishing basic VPN
  • Server 2003 Domain Controller
  • Exchange Server 2007
  • MS Active Directory

EMPLOYMENT EXPERIENCE:

Confidential, Mechanicsburg, PA

Computer Operator

Responsibilities:

  • Image multiple computers and laptops from a network server
  • Set and check BIOS before and after imaging
  • Quality Assurance of imaged computers
  • Unboxing of computers and laptops to be imaged
  • Boxing imaged computers and laptops

Confidential, Staffing York, PA

Computer Operator

Responsibilities:

  • Image multiple computers and laptops from a network server
  • Set and check BIOS before and after imaging
  • Quality Assurance of imaged computers
  • Unboxing of computers and laptops to be imaged
  • Boxing imaged computers and laptops

Confidential. Portsmouth, VA

Fill in/Temporary Stager

Responsibilities:

  • Image multiple computers and laptops from a network server
  • Set and check BIOS before and after imaging
  • Quality Assurance of imaged computers
  • Unboxing of computers and laptops to be imaged
  • Boxing imaged computers and laptops

Confidential, Portsmouth, VA

Deployment Technician

Responsibilities:

  • Image multiple computers and laptops from a network server
  • Set and check BIOS before and after imaging
  • Quality Assurance of imaged computers
  • Unboxing of computers and laptops to be imaged
  • Boxing imaged computers and laptops
  • Asset relocation
  • Disconnecting computers and peripherals to be relocated
  • Reconnecting computers and peripherals at new location
  • Tech Refresh
  • Set up of new computers and peripherals
  • Automated and manual migration of user profiles from old computer to new
  • Take down of old computers and peripherals

Confidential, Camp Hill, PA

Help Desk Analyst

Responsibilities:

  • Image multiple computers and laptops from a network server
  • Set and check BIOS before and after imaging
  • Quality Assurance of imaged computers
  • Unboxing of computers and laptops to be imaged
  • Boxing imaged computers and laptops

Confidential, Mechanicsburg, PA

Help Desk Analyst

Responsibilities:

  • Answer phones and handle callers issues
  • Troubleshoot caller’s computer and laptop hardware, software and peripheral issues
  • Escalation of issues to level 2 when needed
  • Used Help Desk Authority and BMC Remedy ticketing programs

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