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Infrastructure Network Technician Resume

OBJECTIVE

  • Technical minded professional seeking a role within the organization. Roles include Network Support, Tier 2 Helpdesk, PC Technician, Jr Network Administrator, or Digital/AV Technician.

AREAS OF EXPERTISE

  • TCP/IP Configuration
  • UEFI/BIOS
  • Testing Tools (Ultimate Boot CD)
  • Root Android Devices
  • Monitor/manage computers
  • Rebuild Computers
  • Microsoft Office 365 Word 2016, Power Point, Excel
  • Cisco Switches, Wireless Access Points, and Routers
  • Installation Fiber Optics Single Mode and Multi - Mode
  • Android Tablets, IPADS, & Chrome Books
  • Windows Active Directory
  • Remote Desktop Support (Team Viewer)
  • Printer Setup/Repairs
  • PC Enthusiast
  • Operating Systems Windows, Apple, and Android

PROFESSIONAL EXPERIENCE

Infrastructure Network Technician

Confidential

Responsibilities:

  • Work with the infrastructure manager and other infrastructure tech’s providing Internet Services and network support
  • Assists other infrastructure technicians in maintain network/switches, access points, software and internet servers for the internal users and each event
  • Provide hands on assistance and customer service to show management and exhibitors before and during an event
  • Provide quality assurance efforts to assure the highest level of customer satisfaction
  • Monitor existing internet traffic, and use to proactively manage internet services
  • Troubleshoot network and internet issues when they arise
  • Document and update tickets on Zendesk
  • Assist Helpdesk Personal when support is required
  • Run and terminate CAT5e, Coax through facility
  • Setup AV equipment for presentations
  • Installed low voltage equipment: Camera’s and Wireless Access Points
  • Set user permission in Active Directory

Confidential

IT Media Specialist

Responsibilities:

  • Desk Side Support on all Samsung Tablets
  • Root Tablets with Odin 3.07
  • Inventory Management of the Department
  • Remote Support (Team Viewer)
  • Collaborate with other Departments Outside of IT
  • Install Setup KVM Switches
  • Setup 100 to 1000 PC’s
  • Increased Production by 50%
  • Run Bench Test on HDD’S & RAM
  • Time Management Studies
  • Create Lab Manuals
  • Train New Hires
  • Office & Warehouse
  • Troubleshoot Verizon Wireless Manager
  • PXE Boot
  • Troubleshoot TP-Links
  • Troubleshoot Almond Routers
  • Setup Labs
  • Team Build Events & Activities

Confidential

Associate Wireless Engineer

Responsibilities:

  • Cisco Command Line Interface (Putty)
  • Cisco 2960S,2960X, 24 & 48 Port
  • Command Box/Rack Installation
  • Troubleshoot Laptop, Desktops, Tablets, Chrome Books, Macs, Air Books,
  • Work in tight closed spaces
  • Read AutoCAD Maps
  • Troubleshoot Network Configurations on KRONOS
  • Multimode and Single Tip Fiber Optic Installation
  • Patch Cables
  • Troubleshoot Cisco Aeronet Wireless Access Point
  • Troubleshoot Printers/Including Legacy Printers
  • Climb 22ft ladders
  • Power Tools, Network Tools, & Telecommunications Tools
  • Tear Down Legacy Network (IT Grunt Work) Team Environment

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