Infrastructure Network Technician Resume

OBJECTIVE

Technical minded professional seeking a role within the organization. Roles include Network Support, Tier 2 Helpdesk, PC Technician, Jr Network Administrator, or Digital/AV Technician.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Infrastructure Network Technician

Confidential

Responsibilities:

Work with the infrastructure manager and other infrastructure tech’s providing Internet Services and network support
Assists other infrastructure technicians in maintain network/switches, access points, software and internet servers for the internal users and each event
Provide hands on assistance and customer service to show management and exhibitors before and during an event
Provide quality assurance efforts to assure the highest level of customer satisfaction
Monitor existing internet traffic, and use to proactively manage internet services
Troubleshoot network and internet issues when they arise
Document and update tickets on Zendesk
Assist Helpdesk Personal when support is required
Run and terminate CAT5e, Coax through facility
Setup AV equipment for presentations
Installed low voltage equipment: Camera’s and Wireless Access Points
Set user permission in Active Directory

Confidential

IT Media Specialist

Responsibilities:

Confidential

Associate Wireless Engineer

Responsibilities: