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Pc Technician Resume

Jackson, MI


Confidential, Jackson, MI

PC Technician


  • Responsible for the planning, installation, configuration and maintenance of personal computer workstations, peripherals and related support equipment
  • Installs and configures workstation hardware and software in accordance with manufacturer specifications.
  • Responsible for diagnosing, troubleshooting, resolving and repairing workstation hardware and software problems and issues.
  • Maintains inventory and communicates with immediate supervisor the replacement and upgrade needs in various departments/programs for workstation and related support equipment.
  • Provides intake, tracking and resolution within the Helpdesk work order system.
  • Implements and performs preventive maintenance procedures in accordance with manufacturer specifications.


Sandwich Artist


  • Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
  • Uses Point of Sale system/cash register to record the order and compute the amount of the bill
  • Cleans and maintains all areas of the restaurant to promote a clean image
  • Maintains a professional appearance and grooming standards as outlined in the Confidential ® operations manual
  • Performs light paperwork duties as assigned

Confidential, Muskegon, MI

Tier 1 Helpdesk


  • Answered phones and created tickets attempting resolutions
  • Escalated any issues that could not be solved in 30 mins or less
  • Worked on system generated tickets between phone calls

Confidential, Muskegon MI

IT Intern


  • Installed laptop docking stations
  • Ran Cables (CAT5e)
  • Did Task as assigned by System Administrator
  • Used Acronis to reimage desktops and laptops

Confidential, Leroy, MI

IT Support / Designer


  • Resolved internet Issues so Designers could contact clients
  • Updated software / installed software on new equipment
  • Reviewed designer’s blueprints

Confidential, Newaygo, MI

Receiving / Sales Associate


  • Managed inventory
  • Unloaded trucks
  • Stocked shelves

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