Legacy Support Analyst Resume

EXPERIENCE

Confidential

Legacy Support Analyst

Responsibilities:

Manage fix level and upgrades
UDA Report writing requests
Masterfile and profile build/changes
Assistance with integration testing for non - Confidential applications (Pyxis ES, HPF, DoseEdge)
Break/fix tickets
PDM/CDM sync and build requests
Billing/Audit issues
Data flow mapping
New user account builds
Interface Analysis
JW Modifier Build Project
RX/SIEV Error Monitoring
Conversion File Retrieval for Epic Project
New Doctor adds
On Call Support

Confidential

Legacy Support Analyst

Responsibilities:

Manage fix level and upgrades
Report writing requests
Masterfile and profile build/changes
Assistance with integration testing for non- Confidential applications (Pyxis cabinets, Neps, and Talyst)
Break/fix tickets
PDM/CDM sync and build requests
Billing/Audit issues
Data flow mapping
New user account builds
Interface analysis

IT Resource Manager

Confidential

Responsibilities:

Manage 33 Confidential /Med Admin Check and Mainframe Programming Analysts in both the US and India (personnel issues, evaluations, career development, hiring)
Manage the deployment of consulting resources for the Confidential, Medication Admin Check, and Mainframe Programming applications to Confidential customers throughout the US
Service hospital customer needs across the United States including resource constraints & business strategy development

Systems Analyst

Confidential

Responsibilities:

Systems Analyst

Confidential, Fredericksburg, VA

Responsibilities:

Implement and support Confidential, Medication Admin Check, McKesson Acudose/Robot/Packager
Patient Safety Committee and Confidential and Therapeutics Committee member
Report writing for clinicians, Confidential management, and hospital executives

Senior Confidential Lead Technician

Confidential, Fredericksburg, VA

Responsibilities:

Filled unit dose medication orders
Manufactured Intravenous, TPN, and Chemo medications
Skilled in McKesson and Pyxis Confidential IT solutions (Acudose Cabinets, McKesson Narcotic Vault, McKesson Robot, Pyxis Connect, Pyxis Med Stations)
Drug Buyer for the Confidential department
Supervised Confidential Technician staff
Trained both pharmacist and technician new hires