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Legacy Support Analyst Resume

EXPERIENCE

Confidential

Legacy Support Analyst

Responsibilities:

  • Manage fix level and upgrades
  • UDA Report writing requests
  • Masterfile and profile build/changes
  • Assistance with integration testing for non - Confidential applications (Pyxis ES, HPF, DoseEdge)
  • Break/fix tickets
  • PDM/CDM sync and build requests
  • Billing/Audit issues
  • Data flow mapping
  • New user account builds
  • Interface Analysis
  • JW Modifier Build Project
  • RX/SIEV Error Monitoring
  • Conversion File Retrieval for Epic Project
  • New Doctor adds
  • On Call Support

Confidential

Legacy Support Analyst

Responsibilities:

  • Manage fix level and upgrades
  • Report writing requests
  • Masterfile and profile build/changes
  • Assistance with integration testing for non- Confidential applications (Pyxis cabinets, Neps, and Talyst)
  • Break/fix tickets
  • PDM/CDM sync and build requests
  • Billing/Audit issues
  • Data flow mapping
  • New user account builds
  • Interface analysis

IT Resource Manager

Confidential

Responsibilities:

  • Manage 33 Confidential /Med Admin Check and Mainframe Programming Analysts in both the US and India (personnel issues, evaluations, career development, hiring)
  • Manage the deployment of consulting resources for the Confidential, Medication Admin Check, and Mainframe Programming applications to Confidential customers throughout the US
  • Service hospital customer needs across the United States including resource constraints & business strategy development

Systems Analyst

Confidential

Responsibilities:

  • Project Management
  • Strategic Health System Planning
  • Systems Analysis and Improvement
  • Data Flow & Process Mapping
  • Interfaces and Analysis
  • Major Software/Systems Implementations
  • System Testing
  • Extensive experience in software/hardware support and troubleshooting

Systems Analyst

Confidential, Fredericksburg, VA

Responsibilities:

  • Implement and support Confidential, Medication Admin Check, McKesson Acudose/Robot/Packager
  • Patient Safety Committee and Confidential and Therapeutics Committee member
  • Report writing for clinicians, Confidential management, and hospital executives

Senior Confidential Lead Technician

Confidential, Fredericksburg, VA

Responsibilities:

  • Filled unit dose medication orders
  • Manufactured Intravenous, TPN, and Chemo medications
  • Skilled in McKesson and Pyxis Confidential IT solutions (Acudose Cabinets, McKesson Narcotic Vault, McKesson Robot, Pyxis Connect, Pyxis Med Stations)
  • Drug Buyer for the Confidential department
  • Supervised Confidential Technician staff
  • Trained both pharmacist and technician new hires

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