SUMMARY:

To continue my career, by securing a position in the IT field where my skills can be utilized to my full potential.

SKILLS:

Proficient with: Microsoft Office 2007, 2010, Problem solving / troubleshooting

EXPERIENCE:

Confidential, Suwanee, GA

I.T. Engineer

Responsibilities:

• Developed SOP’s and SOW’s for data center work flow.
• Perform weekly audits on Inventory and Performance
• Sufficient with SAP and EAWRs
• Responsible for Quality Assurance
• Simplify complexities and Organize
• Troubleshoot / diagnose and test parts
• Intimate knowledge of Server types, makes, and models.
• Running cable, racking, stacking servers, and deployment.
• Trusted with Time and Schedule
• I possessed self motivation, accountability, and dependability qualities.

Confidential, Cumming, GA

IT Consultant

Responsibilities:

• Direct customer service
• Diagnosed and repaired clients devices over the counter
• Created Tickets and closed tickets

Confidential, Norcross, GA

Jr. Computer Engineer

Responsibilities:

• Refurbishing Desktops/Laptops; {Troubleshooting/ Diagnosing/Repairing} {software/hardware issues, Hardware/OS installations.
• Completing sales orders and meeting deadlines
• Installation of Operating Systems, Software and drivers for a considerable amount of different laptops/desktops. Connecting KVM switches.
• Break Fix
• Networking, Network Tunneling
• Proficient with Microsoft Office, Windows 7, Windows Vista, Linux Redhat Installation of Operating Systems, Software and drivers for a considerable amount of different laptops/desktops. Networking; Connecting KVM switches.
• Data Destruction; crushing hard drives, the use of Blannco software.
• Certificate management.
• Receiving and auditing Consignments for customers. Created detailed reports.
• Severs tested {Hp Proliant/Integrity servers as well as IBM MMA/X series servers}
• Breakdowns of Hp, IBM, Sun Microsystems, and Dell servers.
• Extensive use of terminal emulator like PuTTY or using GUI interface. Testing Cisco and Juniper switches and routers.
• Picked parts for the building of servers.
• I was responsible for safely relocating and installing all terminals to their new location.

Confidential, Alpharetta, GA

I.T. Support/ Networking

Responsibilities:

• Hardware and software installations on Toughbooks version C31 as well as Troubleshooting and Diagnosing.
• Systems communication assurance.
• VM ware to integrate OS image to new environment.
• Computer contaminant control
• Software license distribution, documenting, S.O.P. and Instruction development.
• Device distribution management, Inventory control.
• Troubleshooting network errors.

Confidential, Lawrenceville, GA

Warehouse Equipment/Material handler

Responsibilities:

• Shipping / receiving.
• Routing /order processing.
• Inventory and auditing.
• Operated Machinery.