Freelance Pc Technician Resume Columbus, Ohio - Hire IT People

SUMMARY:

To obtain employment with an agency that allows me to continue to develop and utilize my leadership and customer service skills.
Experienced team leadership Excellent customer service provider
Effective communicator (oral and written) Learns quickly.
Proficient with office equipment Enjoys problem solving and troubshooting
Expertise with computers

EXPERIENCE:

Freelance Pc Technician

Confidential, Columbus, Ohio

Responsibilities:

Building and repairing computers for friends and family.
Changing out mainboards.
Installing disk drives, network cards, video cards, operating systems, and Ram.
Removing viruses, spyware, cleaning up hard disk drives, and defragmenting disk drives.

Wharehouse Picker

Confidential, Groveport, Ohio

Responsibilities:

Team Leader

Confidential, Columbus, Ohio

Responsibilities:

Open and close store as needed keep store cleaned and stocked provide high quality customer service while selling chocolate.

Volunteer Customer Service Representative

Confidential, Columbus, Ohio

Responsibilities:

Call Center Agent

Confidential, Columbus, Ohio

Responsibilities:

Field Technician Support

Confidential, Norcross, Georgia

Responsibilities:

Installed software, modified and repaired hardware and resolved technical issues.
Provided thorough support and problem resolution for field technicians.

Call Center Agent

Confidential, Dallas, Texas

Responsibilities:

Improved call center functionality and service capacity by resolving customer complaints efficiently.
Managed high call volume with tact and professionalism.