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Freelance Pc Technician Resume

Columbus, OhiO

SUMMARY:

  • To obtain employment with an agency that allows me to continue to develop and utilize my leadership and customer service skills.
  • Experienced team leadership Excellent customer service provider
  • Effective communicator (oral and written) Learns quickly.
  • Proficient with office equipment Enjoys problem solving and troubshooting
  • Expertise with computers

EXPERIENCE:

Freelance Pc Technician

Confidential, Columbus, Ohio

Responsibilities:

  • Building and repairing computers for friends and family.
  • Changing out mainboards.
  • Installing disk drives, network cards, video cards, operating systems, and Ram.
  • Removing viruses, spyware, cleaning up hard disk drives, and defragmenting disk drives.

Wharehouse Picker

Confidential, Groveport, Ohio

Responsibilities:

  • Scan tub and product pull product from shelf place into tub and ship it.

Team Leader

Confidential, Columbus, Ohio

Responsibilities:

  • Open and close store as needed keep store cleaned and stocked provide high quality customer service while selling chocolate.

Volunteer Customer Service Representative

Confidential, Columbus, Ohio

Responsibilities:

  • Answered questions and escorted visitors around the hospital.
  • Delivered flowers and mail to patients.

Call Center Agent

Confidential, Columbus, Ohio

Responsibilities:

  • Effectively managed a high - volume of inbound and outbound customer calls.
  • Accurately documented and resolved customer service issues.

Field Technician Support

Confidential, Norcross, Georgia

Responsibilities:

  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided thorough support and problem resolution for field technicians.

Call Center Agent

Confidential, Dallas, Texas

Responsibilities:

  • Improved call center functionality and service capacity by resolving customer complaints efficiently.
  • Managed high call volume with tact and professionalism.

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