Premises Technician Resume Lansing, MI - Hire IT People

PROFESSIONAL EXPERIENCE

Premises Technician

Confidential, Lansing, MI

Responsibilities:

Install Cat 5wire and rearrange inside wires.
Worked aloft up to 28ft and in small confined spaces.
Completed install and repair tickets and or forwarded to the appropriate department.
Tested various location for VDSL and ADSL signal to provide customer IPTV, HSIA, and or VoIP Services.
Placed aerial and temporary ground drop wire from terminal to network interface device.
Followed all policies, practices, and procedures of company.

Job Coach/ Independent Living Instructor

Confidential, Lansing, MI

Responsibilities:

Provide computer support and resolve computer issues for end - users.
Provide one-on-one user training as requested.
Resolve network configuration and printing issues on multiple systems.
Communicate with users and the business to better understand the nature of various types of organizational work and assist in identification of possible workflow efficiency improvements.
Provide counseling services to people with sustained brain injuries and other disabilities
Assisted clients with identifying job training opportunities.

Help Desk Intern

Confidential, Lansing, MI

Responsibilities:

Help Desk Technician

Confidential, East Lansing, MI

Responsibilities:

Web Developer

Confidential, East Lansing, MI

Responsibilities:

Member of various web development teams to support
Responsible for website development and support utilizing the DotNetNuke content management system, HTML, Vuvox and Flicker.
Develop and publish web content for Lansing Michigan’s IT Association (LINC) and the Department of Telecommunication, Information Studies and Media Confidential .
Create wireframes and sitemaps to support the design stage of the updated website.
Provide weekly verbal and written status reports for tracking project tracking and assuring project quality.
Reliably complete tasks independently while working in project teams.

Clinical Computer Support Technician

Confidential

Responsibilities:

Provided in-person and telephone support, troubleshooting and resolution of problems related to daily clinical computing operations, including:
Windows XP workstations, Microsoft Outlook/Exchange, GE Centricity PACS, and web-based Confidential Information System (RIS).
Network connectivity, local server access, CITRIX remote access and network printing
Responsible for new workstation deployment and ongoing maintenance:
Used Ghost to standardize workstation environment
Customized workstations when needed for clinical task areas.
Coordinated workstation repair with vendor for warranty hardware failures.
Preventative action on hardware and software to minimize the risk of failure
Followed IT industry best practices by using an IT service desk tool (IssueTrak)
Documented and tracked problems and requests for assistance.
Documented and tracked hardware computer assets and software licenses.
Manually migrated and resolved issues with HIPAA protected patient data
Preformed manual data migration from AMICAS PACS to GE PACS for studies not able to automatically migrate.
Restored medical data from backup tapes.
Modified and cleaned patient data to allow proper synchronization between the RIS (demographics and reports) and PACS (exam images).
Merged electronic Magnetic Resonance Imaging (MRI) exams with proper patient in the PACS.