Technician Resume Columbus, OH - Hire IT People

EXPERIENCE:

Confidential, Columbus, OH

Technician

Responsibilities:

Install, Troubleshoot And Diagnose HP Printers covered by the HP Smart Print program.
Configure and insure that the MFP devices are configured and able to fulfill all the functions contained within the device
Order and track parts, dispatch field technicians, provide support for the onsite technicians and handle and mediate all escalations that may be encountered.

Technician/Developer

Confidential, OH

Responsibilities:

Install, Troubleshoot And Repair Desktop Computers, Printers And Various Other Peripheral Devices For Clients In The San Fernando Valley/
Define Processes To Clients And Build Websites And Databases For Clients Offering Dynamic Websites.

Confidential, Santa Monica

On Site Support

Responsibilities:

Install, Troubleshoot And Repair Servers, Workstations, Printers And Various Other Peripheral Devices For Clients
Document Actives And The Status Of Various Related Devices. Interface With Various Vendors To Resolve Client Issues.
Recommended And Implemented Complete Desktop Solutions. Customer Satisfaction And Quality Control Improvements

Confidential

Field Technician

Responsibilities:

Install, Troubleshoot And Repair Servers, Workstations, Printers And Various Other Peripheral Devices For Clients In The Los Angeles/ San Fernando Valley/ Santa Clarita And The Antelope Valley Areas.
Document Actives And The Status Of Various Related Devices. Interface With Various Vendors To Resolve Client Issues.
Recommended And Implemented Complete Desktop Solutions. Customer Satisfaction And Quality Control Improvements.

Confidential

Field Technician

Responsibilities:

Install, Troubleshoot And Repair Servers, Workstations, Printers And Various Other Peripheral Devices For The Washington Mutual Bank Account.
Document Actives And The Status Of Various Related Devices. Interface With Various Vendors To Resolve Client Issues.
Interacted With Customers; Provided Program Information, Rules, Regulations,.

Confidential, Los Angeles

Consultant/Technician

Responsibilities:

Troubleshoot And Repair Hardware And Network Issues.
Planned Upgrades, Server Maintenance. Provided Effective And Consistent Technical Support. Researched Technical Solutions.
Document Actives And The Status Of Various Related Devices, Interface With Various Vendors To Resolve Client Issues.

Confidential, Winnetka, CA

Support Technician

Responsibilities:

Troubleshoot And Repair Issues Relating To The Confidential Line, ISP Services, Routers, Broadband Hardware And The Use And Configuration Of Internet Applications.
Excellent Verbal And Written Communication Skills Including Demonstrated Telephone Etiquette
Strong Organizational And Analytical Skills. Handled The Highest Call Volume Received By The First Month On The Call Floor.

Confidential, Thousand Oaks, CA

Support Technician

Responsibilities:

Troubleshoot And Repair Issues Relating To The Confidential Line, ISP Services, Routers, Broadband Hardware And The Use And Configuration Of Internet Applications.
Nurtured Project Team Development In The Area Of Open Systems LAN/WAN Interoperability
Answering Incoming Calls Relative To Troubleshooting Confidential Service Issues As Well As Follow - Up On Technical Install/Activation Dates.

Confidential, Los Angeles, CA

Network/PC Technician

Responsibilities:

Troubleshoot And Repair All Technical Issues From Interception To Resolution.
Maintained Security And Access Control For Data Stored On Systems
Use Excellent Communication Skills To Monitor And Coordinate Projects With Diverse Divisional Leaders On A Technical And Non - Technical Level.
Install And Integrate Turn-Key Systems At Remote Facilities, Calibrate, And Train Receiving Personnel In Operations And Maintenance Of Equipment