Service Repair Specialist/Technician Resume

SUMMARY:

Extensive editing and proofing skills
Experienced in monitoring, designing, testing and troubleshooting LANs, PBX & Power closets (UPS) and Extron A/V peripherals
Hands - on knowledge of assembly, repair, reconfiguration, and upgrades of cell phones, personal computers & integrated computer network/security/telecommunications systems
Intermediate experience in UNIX, C++, Java, Microsoft Visio
Excellent written and oral communications skills

EXPERIENCE:

Confidential

Service Repair Specialist/Technician

Responsibilities:

Consultation services for business (private & public sector) in design, upgrade and installation of integrated computer & telecommunications systems
Maintenance & repair of existing facilities used in telecommunications & secure computer network facilities infrastructure
Provide support/repair service for clients needing computer, video game systems, cell phone (iphone & Android) repair, upgrades, and/or troubleshooting to their current systems
Installation of car stereos, home entertainment systems (surround sound, DVD, CD-R, CD-RW), video gaming consoles and home/business security cameras

Confidential, Largo, MD

Audio Visual Computer Technician

Responsibilities:

Responsibilities include, but are not limited to, setting up audio visual equipment(s) in classrooms for instructors and meetings held at the college, in particular, all Confidential ’s County Council meetings and other special events.
Maintaining and fielding all call requests for assistance with audio visual and computer equipment(s) reliability.
Assist and train faculty, staff, and administrators in the usage of computing, audio visual equipment and peripherals.
Lead and supervise installation of computer and audio visual equipment, and cables throughout the entire college.
Assist in the tracing, reporting, and daily inventory of computer and audio visual equipment; also maintain and report any lost, damaged, or missing computing or audio visual equipment.
Lend supports to other technology service departments with projects. Provide prompt, courteous, cooperative assistance and service to all students, faculty and staff.

Confidential, Mt. Airy, MD

Lead Network Technician

Responsibilities:

Handled voice and data cable pulls for installation of structured network computer systems for new construction and/or occupied Federal and commercial buildings using Cat 5e type cabling.
Installed and terminated voice and data wiring using RJ-11, RJ-25, RJ-45 connectors, 66 and 110 type blocks
Assisted with troubleshooting/testing wire closet and workstation connections after construction for quality assurance

Confidential, Herndon, VA

Project Manager

Responsibilities:

Confidential, Jessup, MD

Network Technician

Responsibilities:

Handled voice and data cable pulls for installation of structured network computer systems for new construction and/or occupied Federal and commercial buildings
Installed and terminated voice and data wiring using RJ-11, RJ-25, RJ-45 connectors, 66 and 110 type blocks
Handled termination of fiber optic cabling for office workstations and wire closet connections using ST and SC type fiber optic connectors
Assisted in building of MDF’s and IDF’s or “wire closets”
Assisted with troubleshooting/testing wire closet and workstation connections after construction for quality assurance

Confidential, Largo, MD

Library Media Technician

Responsibilities:

Assisted with installation of new Media Center workstations upgrade using Cat 5e cabling
Supervised library clerks
Provided training for new library clerks of library duties
Assisted faculty in obtaining reserve material for instructional use
Assisted in maintaining ongoing statistical records for library materials, such as book, audio/video, and CD return and distribution, photo identification, and faculty reserves
Performed Photo ID duties for student and faculty
Answered general public inquires

Confidential, Washington, DC

Donation/Housing Coordinator

Responsibilities:

Developed listings of low cost housing for clients
Researched and developed curriculum for workshops on “applying for housing” and “tenant/landlord relations”
Provided material goods for clients moving into permanent housing with donated items
Advertised donation needs weekly in the Washington City Paper and other area publications
Organized an ongoing furniture, clothing, and household good collection and storage system
Managed community resource books and databases from which information on donation/housing programs were derived
Trained volunteers and staff in sustaining future donations/housing programs