SUMMARY:
To obtain a full - time position with a company Confidential which I can utilize my information technology skills and knowledge, in order to benefit the company I am employed by. A high performing, creative thinker with a strong desire to work with others that are passionate about what they do. A highly self-motivated individual who is willing to sacrifice time and effort to deliver an effective product.
EXPERIENCE:
Confidential, Indianapolis, IN
Information Security Analyst
Responsibilities:
- modified security permissions for remote access
- Citrix Icons and provisioning access to company based applications
- Active Directory Groups adds for remote access
- RSA Token (software) hardware distribution, Service Now
Confidential, Indianapolis, IN
Service Desk Analyst
Responsibilities:
- Provide customer service, document and log end user issues in Remedy.
- Troubleshoot hardware and software problems using knowledge based data.
- Window 7 & 8. MS Office suite. Windows Server 2008, SAP, Driver and printer mapping, Remote access (RDP), Bomgar. Managed mobile devices(MDM)
Confidential, Indianapolis, IN
System Administrator
Responsibilities:
- Installed and set up switch using Putty, patching for client moves on new network.
- Domains set-up, and imaging on stations. Setup network printers
Confidential, Indianapolis, IN
Installer Technician
Responsibilities:
- Establish voice and data networks by programming features; pulling cable, identifying and correcting problems; blueprint reading. Punch down blocks 66/110, fiber optics, VoIP systems. Data centers.
- Installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm equipment.
Confidential, Indianapolis, IN
Field Technician
Responsibilities:
- Responsible for the installation and repair of U-verse integrated digital TV, and high speed internet.
