Application Analyst Consultant Resume
Jackson, MI
SUMMARY:
Application Analyst with 3 years professional experience in the Health Information Technology field. Proficient in analyzing, implementing and supporting computer softwares, operating systems and hardware. Possess a Bachelor of Science in Statistics with a wide range of in programming and mathematics.
TECHNICAL COMPETENCIES:
APPLICATIONS: Proficient in Microsoft Office Suite (including data analysis tools in Excel), Windows Operating Systems, Epic EHR s in Cadence, ADT, Prelude and Welcome, Business Continuity Access
PROGRAMMING: Continuing in Python, SQL and Java. Past coursework in Maple, Python, C++ and R
PROFESSIONAL EXPERIENCE:
Confidential, Jackson, MI
Application Analyst Consultant
Responsibilities:
- Lead instructional designer for a 6 week EHR program for a “big bang” go live and simultaneous hospital merge
- Responsible for successful of over 700 employees in registration, scheduling, referrals, patient movement and other areas in health care revenue cycle
- Accommodate curriculum for differences between current and future state workflows by completing gap analysis of 80 - 100 hospital areas
- Interview, train and delegate tasks to associate trainers who will be conducting the end user classroom
- Maintain and report on 6 different spreadsheets of hospital end user data, including job roles, departments, assigned etc.
- Conducted a pivot table to organize entire system employee data for project reporting
Confidential, East Lansing, MI
Application Systems Analyst
Responsibilities:
- Lead analyst for all phases of the development lifecycle for EMR system (including design, build, implementation, testing and maintenance) across 10 medical specialty clinics and hospital departments
- Maintained ongoing service relationships between IT and direct application customers by trouble shooting and on call support during implementation
- Performed in depth application analysis and investigation of hospital workflows to resolve errors, including those of patient safety and finance
- Monitored and executed strict IT protocol over all departments during system wide downtime events leading to successful install of 7 different upgrades
- Resolved 500 user reported issues from helpdesk ticket system within 1 year
Confidential, Lansing, MI
Supervisor/Lead
Responsibilities:
- Multiple locations including fine dining establishments
- Provided high level of customer service, performance of managerial duties to ensure smooth business operations / high customer satisfaction
Confidential, Lansing, MI
Electronic Medical Record Scanner
Responsibilities:
- Scanned and prepared medical files for permanent input into EHR system
- Familiarized self with different types of medical files to process more efficiently
Confidential, Lansing MI
Research Assistant
Responsibilities:
- Collaborated with 3 spine clinics, two spine surgeons and a physical therapy clinic to begin a multi-million dollar research project through the National Institute of Health
- Created an online questionnaire for each of the 200+ subjects to fill out
- Designed flyer to be displayed in multiple clinics to attract subjects
- Attended all meetings and assisted with planning and problem solving as they arose