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Application Analyst Consultant Resume

Jackson, MI

SUMMARY:

Application Analyst with 3 years professional experience in the Health Information Technology field. Proficient in analyzing, implementing and supporting computer softwares, operating systems and hardware. Possess a Bachelor of Science in Statistics with a wide range of in programming and mathematics.

TECHNICAL COMPETENCIES:

APPLICATIONS: Proficient in Microsoft Office Suite (including data analysis tools in Excel), Windows Operating Systems, Epic EHR s in Cadence, ADT, Prelude and Welcome, Business Continuity Access

PROGRAMMING: Continuing in Python, SQL and Java. Past coursework in Maple, Python, C++ and R

PROFESSIONAL EXPERIENCE:

Confidential, Jackson, MI

Application Analyst Consultant

Responsibilities:

  • Lead instructional designer for a 6 week EHR program for a “big bang” go live and simultaneous hospital merge
  • Responsible for successful of over 700 employees in registration, scheduling, referrals, patient movement and other areas in health care revenue cycle
  • Accommodate curriculum for differences between current and future state workflows by completing gap analysis of 80 - 100 hospital areas
  • Interview, train and delegate tasks to associate trainers who will be conducting the end user classroom
  • Maintain and report on 6 different spreadsheets of hospital end user data, including job roles, departments, assigned etc.
  • Conducted a pivot table to organize entire system employee data for project reporting

Confidential, East Lansing, MI

Application Systems Analyst

Responsibilities:

  • Lead analyst for all phases of the development lifecycle for EMR system (including design, build, implementation, testing and maintenance) across 10 medical specialty clinics and hospital departments
  • Maintained ongoing service relationships between IT and direct application customers by trouble shooting and on call support during implementation
  • Performed in depth application analysis and investigation of hospital workflows to resolve errors, including those of patient safety and finance
  • Monitored and executed strict IT protocol over all departments during system wide downtime events leading to successful install of 7 different upgrades
  • Resolved 500 user reported issues from helpdesk ticket system within 1 year

Confidential, Lansing, MI

Supervisor/Lead

Responsibilities:

  • Multiple locations including fine dining establishments
  • Provided high level of customer service, performance of managerial duties to ensure smooth business operations / high customer satisfaction

Confidential, Lansing, MI

Electronic Medical Record Scanner

Responsibilities:

  • Scanned and prepared medical files for permanent input into EHR system
  • Familiarized self with different types of medical files to process more efficiently

Confidential, Lansing MI

Research Assistant

Responsibilities:

  • Collaborated with 3 spine clinics, two spine surgeons and a physical therapy clinic to begin a multi-million dollar research project through the National Institute of Health
  • Created an online questionnaire for each of the 200+ subjects to fill out
  • Designed flyer to be displayed in multiple clinics to attract subjects
  • Attended all meetings and assisted with planning and problem solving as they arose

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