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Service Writer Resume

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SUMMARY:

  • Non - linear online review system written in Python.
  • Uses different functions over a specific range of values to increment a counter the user controls.
  • As the user inputs higher survey scores the more input is needed to increase or decrease the overall rating
  • Accounts for natural tendency to leave inaccurate reviews online.
  • Can be fine-tuned with different coefficients of incrimination.
  • Many organization receive inaccurate or incomplete data from their surveys causing flaws in decision making.
  • Modeled after human visual system.
  • Uses an array of pixels to simulate the receptive fields of visual neurons.
  • Uses a feed forward machine learning algorithm.
  • Can be applied to many machine vision problems including handwriting and facial recognition.
  • Automatically collects climate data from internet connected sensors.
  • Gathers data for solar radiation, soil moisture, average precipitation and other publically available data.
  • Can be used in place of expensive local sensors for many applications in agriculture and meteorology.
  • Climate monitoring networks can be cost prohibitive for many agricultural operation.
  • This software is designed to conserve water and be free for use.
  • Currently being expanded to current radar image data for location specific warnings such as extreme weather.

SKILLS:

  • Linux Systems
  • Microsoft Office Suite
  • Python Programming (GUI, Web IO, File IO)
  • Networking (TCP/IP, UDP, 802.11)
  • Virtualization
  • Microsoft Windows
  • Network Cabling and Hardware
  • Scientific Instrumentation and Mechanics
  • PC Repair and Troubleshooting
  • UHF Devices
  • Various Environmental Sensors, (Temp., Optical, Electrical)
  • Cameras and Optics
  • Project Management
  • Technical Writing
  • Critical Thinking
  • Foresight, Strategy and Innovation
  • Research and Development
  • Technology Management

EXPERIENCE:

Confidential

Service Writer

Responsibilities:

  • Maintain current knowledge of automotive technology and electronics.
  • Document and diagnose problems and procedures.
  • Maintain customer relationships and address their concerns.
  • Manage a team of technicians and develop estimates for projects.

Confidential

Science Tutor

Responsibilities:

  • Tutor various age groups from high school to adult.
  • Subjects include college level chemistry, geometry and biology.
  • Focus on scientific fundamentals.

Confidential

Technical Supervisor

Responsibilities:

  • Operate computerized timing equipment.
  • Ad Hoc computer networking in remote locations.
  • Wearable RFID technology

Confidential

Technician/Operations

Responsibilities:

  • Manage day-to-day operations
  • Maintain IT resources including PC and imbedded automobile systems.
  • Service Writing and Customer Service

Confidential

Research Assistant

Responsibilities:

  • Research and Development of online student science experiments.
  • Document production and management.
  • Customer service and project management.

Confidential

Technician

Responsibilities:

  • Diagnose and repair Land Rover vehicles.
  • Handle customer complaints and questions.
  • Inventory and part acquisition.

Confidential

Technician

Responsibilities:

  • Diagnose and repair most makes and models of automobile.
  • Custom fabrication.
  • Training of junior staff.

Confidential

Technician/ Intern

Responsibilities:

  • Train under Mater mechanic.
  • Lear other roles of dealership operations including parts and service writing.
  • Factory Training

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