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Desktop Engineer Resume

Chicago, IL

SUMMARY

Education:
Science Degree in Computer Networking Systems

Courses Completed:

  • Introduction of Computer Programming
  • Linux Operating System and System Administration
  • Database Development
  • Network Standards and Protocols
  • Microsoft Server 2008 1 and 2

Skills:

  • Installing Microsoft Server 2008 and Linux Fedora Red Hat
  • Virtualization of servers
  • Installing Microsoft Windows Server 2008
  • Troubleshooting databases

Work Experience:
Confidential, Chicago, IL
Desktop Engineer June 2012-Present
Network Administrator

  • Work with a ticket system to trouble shoot computers
  • Work both on the computer and inside of the computer
  • Maintain a stable network for collection agency
  • Use resources in order to fix unknown problems
  • About 400 end users support

Confidential, Oak Brook Terrace,IL
Sales Associate
March 2012-Present

  • Multi-task in order to give customers best possible service
  • Handling high stress situations

Confidential, Oak Brook Terrace, IL
Server, Delivery, and Host
April 2009-2011

  • People skills as well as customer service skills
  • Multi-task at rapid levels
  • Ability to manage peers

Fieldwork Market Research Schaumburg, IL
Call Center Supervisor
March 2007-2009

  • Supervise recruiters when making recruits
  • Create and manage Microsoft documents
  • Attentive and alert to my surroundings
  • Customer service skills

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