Deskside Support Technician Resume
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Rochester, NY
SUMMARY:
Find Employment Suited To My Needs And Personal Objectives
PROFESSIONAL EXPERIENCE:
Confidential, Rochester, NY
Deskside Support Technician
Responsibilities:
- Diagnoses and repair of various hardware and software issues of Dell and HP desktop computers as well as Dell and Lenovo laptop computers in a windows environment.
- Warranty repair and hardware upgrades and installations.
- Utilizing an in - house tracking system
- Proficient in the installation and repair of local and network printers
Computer Consultant
Confidential
Responsibilities:
- Current focus is on sales and installation of small corporate LAN’s and WAN’s consisting of up to 50 Nodes.
- Installation and configuration of various Microsoft Operating systems, Back Office including setup and installation of Exchange Server, and Proxy Server.
- Customer support on Server and Client applications including hardware support.
Confidential, Gloucester, Mass.
Technical Department Manager
Responsibilities:
- Established a corporate technical department for a north shore computing co., which has shown a growth increase of 250%.
- Established a PC drop off repair center for end user clients.
- Proficient at setup and installations of “LAN’s”, networking with WINNT 3.5 and 4.0, Win98’, WIN95’ and WFW, Client/Server, peer to peer along with all required permissions and protocols
Confidential, Danver, Mass.
PC Technician
Responsibilities:
- Specialized in repair, upgrade and onsite maintenance of lower end LAN’s .
- In-house repair of various PC’s, printers and software conflict’s of end user systems.
- Obtained certification in base applications established myself as top technician.
Confidential, Georgetown, Mass.
Senior Maintenance Technician
Responsibilities:
- Duties included installation, repair and maintenance of all mechanical, electrical, hydraunic and hydraulic systems along with associated record keeping.
Confidential, Georgetown, Mass.
Oil Heating Technician
Responsibilities:
- Duties Included installation of various heating apparatus.
