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Deskside Support Technician Resume

Rochester, NY


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Confidential, Rochester, NY

Deskside Support Technician


  • Diagnoses and repair of various hardware and software issues of Dell and HP desktop computers as well as Dell and Lenovo laptop computers in a windows environment.
  • Warranty repair and hardware upgrades and installations.
  • Utilizing an in - house tracking system
  • Proficient in the installation and repair of local and network printers

Computer Consultant



  • Current focus is on sales and installation of small corporate LAN’s and WAN’s consisting of up to 50 Nodes.
  • Installation and configuration of various Microsoft Operating systems, Back Office including setup and installation of Exchange Server, and Proxy Server.
  • Customer support on Server and Client applications including hardware support.

Confidential, Gloucester, Mass.

Technical Department Manager


  • Established a corporate technical department for a north shore computing co., which has shown a growth increase of 250%.
  • Established a PC drop off repair center for end user clients.
  • Proficient at setup and installations of “LAN’s”, networking with WINNT 3.5 and 4.0, Win98’, WIN95’ and WFW, Client/Server, peer to peer along with all required permissions and protocols

Confidential, Danver, Mass.

PC Technician


  • Specialized in repair, upgrade and onsite maintenance of lower end LAN’s .
  • In-house repair of various PC’s, printers and software conflict’s of end user systems.
  • Obtained certification in base applications established myself as top technician.

Confidential, Georgetown, Mass.

Senior Maintenance Technician


  • Duties included installation, repair and maintenance of all mechanical, electrical, hydraunic and hydraulic systems along with associated record keeping.

Confidential, Georgetown, Mass.

Oil Heating Technician


  • Duties Included installation of various heating apparatus.

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