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Delivery Consultant Resume

OBJECTIVE:

To work as a Pre - sales Architect in Virtualization and Storage domain, providing customer an end-to-end Infrastructure and application solution to meet their business needs.

PROFESSIONAL SUMMARY:

  • 14 years of experience in IT Industry working different profiles like Pres-sales, Project Management, Implementation and Design, Customer Support, Enterprise Storage Solutions.
  • 8 years of experience in implementation, Design and Administration of Enterprise Class and Mid-range Storage and Fabric from EMC, HP, brocade, Cisco.
  • 2 Years’ experience in pre-sales solution designing for mid-range EMC Storage.
  • Highly skilled in Storage, Virtualization, Server and infrastructure solutions.
  • Providing Pre-sales support to sales rep and customers.
  • Performing POC for Enterprise customers for new products and educating customers the need of the application or hardware in their business
  • Researching on new products and evaluating requirements for the customer.
  • Expert is working on different Data Collection tools and generating performance reports for analyzing an upgrade or new opportunity.
  • Proficient in communicating with customer and understanding the requirements for their business.
  • Design and Deploy Enterprise and mid-range EMC Storage Solution.
  • Design and Deploy EMC BC/DR Solutions including Recover point, SRDF, SRDF-Star
  • Deploy UCS and Nexus solutions with or without Vblock.
  • Experience with virtualization using VMware ESX and Windows Hypervisor.
  • Design and implementation of Tiering solutions as per the business needs and optimizing the storage for Tier1 and Mission Critical applications.
  • Hands on experience with host integration, creating masking view, provisioning Storage to different Operating systems.
  • Hands on experience with troubleshooting storage issues with different operating systems like HP-UX, Linux, Windows, Solaris and AIX.
  • Hands on experience installing and configuring native Multipath on different operating systems.
  • Experience in configuring EMC Powerpath Multipathing software.
  • Experience performing data migrations using Power path Migration Enabler (PPME with Host Copy and Open Replicator) and also Extensive Experience on Open Replicator to migrate data from DMX to DMX, DMX to VMAX, Clariion to DMX. Configured, Created, push and pull sessions to migrate devices.
  • Hands on experience with Migration of data using Open Migrator on different Operating Systems.
  • Hands on experience in data migration using Array based tools such as Open Replicator, SRDF, SAN Copy.
  • Hands on experience with Data Migration on NAS products using robocopy, emcopy tools.
  • Extensively worked with Brocade and Cisco SAN switches and creating zones for improving SAN security. Knowledge on using SAN health tools to gain accurate view of SAN environment.
  • Implementation of Fully Automated Storage Tiering (FAST) for Virtual Pools (FASTVP).
  • Experience in Design and Implementation of Disaster recovery sites using SRDF/A, SRDF/S, SRDF/AR.
  • Experience in Design, Implementation and Administration of 3 Site Disaster Recovery using SRDF-STAR.
  • Experienced in System Administration that includes Solaris, HP-UX, IBM AIX and Windows NT/2008/2003 server versions
  • Very good at preparing the documents, Migration workbooks and share the knowledge within the group to make the environment run smooth. Excellent team building, project implementation, analytical, interpersonal and communication skills.
  • Excellent experience and understanding with VDI -VMware View 4.x & VMware View 5.
  • Hands on experience in implementation of VMware SRM with SRDF-A Storage Adapter.

WORK EXPERIENCE:

Confidential

Delivery Consultant

Responsibilities:

  • Part of the Storage Consultant Team handling implementations for VNX, Recoverpoint,CX and Isilon.
  • Expertise in Implementing and Designing VNX and Recover point.
  • Expertise in Migration of SAN/NAS Data using EMC Migration Tools.
  • Design and Implementation of 2 VNX5400’s.
  • Design and implementation of Storage Pool as per Performance requirements.
  • Migration from Dell Equalogic to VNX5400 using VMware Storage VMotion.
  • Implementation of RP/SE using virtual RPAs
  • Integration of RP/SE with VMware Site Recovery manager.
  • As-Built Documentation for the VNX5400
  • Knowledge transfer for the Storage Team
  • Design and Implementation of two 3 X-Node Isilon Cluster’s.
  • Implementation of Smartconnect, smartpool, & Synciq.
  • Migration of CIFS shares from Windows File Server to Isilon
  • As-Built Documentation for the Isilon Cluster’s
  • Knowledge transfer for the Storage Team

Confidential, Seville, OH

SME/Technical Consultant

Responsibilities:

  • Design and Implementation of VNX5400.
  • Design and implementation of Storage Pool as per Performance requirements
  • Migration of existing VNX5300 Infrastructure to VNX5400 using SANCopy and Open Migrator for SQL clusters.
  • Recoverpoint Conversion from RP/SE to RP/EX
  • Migration of Recoverpoint Source Array splitter from VNX5300 to VNX5400
  • As-Built Documentation for the VNX5400
  • Knowledge transfer for the Storage Admin

Confidential, Warren, PA

SME/Technical Consultant

Responsibilities:

  • Design and Implementation of VNX5400.
  • Design and implementation of Storage Pool as per Performance requirements
  • Migration of existing VNX5300 Infrastructure to VNX5400 using SANCopy for HyperV cluster and ISCSI hosts
  • Implementation of RP/SE.
  • Implementation of CGs for HyperV Cluster
  • As-Built Documentation for the VNX5400
  • Knowledge transfer for the Storage Admin

Confidential, Auburn Hills, MI

SME/Technical Consultant

Responsibilities:

  • Design Implementation of VNX5600 at Primary and DR Site
  • Design and implementation of Storage Pool as per Performance requirements
  • Implementation of CIFS and NAS Replication for File Servers.
  • Implementation of RP/SE.
  • Implementation of CGs for HyperV Cluster
  • As-Built Documentation for the VNX5600
  • Knowledge transfer for the Storage Admin

Confidential

Project Manager/Implementation Specialist

Responsibilities:

  • Part of the Core group which handles implementation of EMC Core Products, Vmax, VNX, CX, Recover point, Isilon, GreenPlum and Vplex.
  • Expertise in Managing Multiple projects with Quarterly revenue attached to it.
  • Driving the project as per the deliverables in order to meet the quarterly forecast.
  • Quarterly forecast of about $75,000-80,000k achieved in multiple quarters.
  • Expertise in Implementing and Migration of Data Domain and Avamar.
  • Expertise in implementation of FAST/FAST-VP.
  • Provisioning storage for various Operating Environments.
  • Expertise in Implementing SRDF Sync, Asycn and SRDF Star.
  • Implementation of Management and Monitoring software for Vmax and DMX; Solutions Enabler, SMAS, Prosphere, SRDF/CE, MV/CE, Unisphere for Vmax, Monitoring and Reporting tool for VNX.
  • Expertise in Data Migration using EMC tools like PPME, Open Migrator, Open Replicator, and EMCopy.
  • Implementation skills on Isilon and Recover Point.
  • VNX Block and Unified.
  • Recover Point, GreenPlum and Isilon.
  • Team Work and taking up responsibilities were also the key learning from the Team.
  • Being part of the PS group I learnt how EMC business works and had good experience working with EMC Sales and Presales team, understanding their Challenges with the customer on Technical and Non-Technical front.
  • Project Management and Time Management.
  • Handling complex Projects and Migrations.

Confidential

SME/Technical Consultant

Responsibilities:

  • Installation and configuration of Vmax 20k for 3 locations.
  • Creation of Thin pools and thin devices.
  • Integration of 20 Sun Solaris Servers.
  • Migration of 20 Sun Solaris servers from Sun Storage to EMC Vmax using Open Migrator for Unix.
  • Configuring Native Multipathing for Solaris.
  • Installation and configuration of Brocade 5300 and Brocade 7800 routers.
  • Configuring zones on the SAN switch and trunking between the routers for SRDF configuration.
  • SRDF-S and SRDF-A configuration between the 3 Vmax boxes.
  • SRDF-STAR setup for 3 site Disaster Recovery.
  • Preparing and documenting test plan for DR Drill.
  • Testing and implementing the DR Drill for customer and In house Storage Admin.
  • Troubleshooting Storage and Replication issues for resident storage Admin.
  • Installation and configuration of Vmax 20k for 2 locations of DBS Bank.
  • Creation of Thin Pools and thin devices for Vmware and Windows applications.
  • Host Integration of 12 ESX Servers and 10 Windows Servers.
  • Installation and configuration of Brocade switches.
  • Configuring switches for SRDF/S across 2 sites.
  • Setting up SRDF/S.
  • Installation and configuration of Prosphere, CMCNE and Unisphere.
  • UAT testing and Setting up hardening parameters for storage and Switches.
  • Documentation and Knowledge transfer for the Centralized Monitoring team and resident Storage Admins.

Confidential

SME/Technical Consultant

Responsibilities:

  • Installation and configuration of Vmax 20k for 2 locations.
  • Creation of Thin pools, DSE pools.
  • Host integration for SUSE Linux, Oracle RAC and windows cluster.
  • Installation and configuration of Brocade 5500 SAN Switches.
  • Installation and configuration of Brocade 7800 router for SRDF traffic.
  • Configuration of FAST/VP for critical applications.
  • Setting up SRDF/A for the replication between 2 sites.
  • Documentation of Infrastructure with different.
  • Knowledge transfer for the Centralized Monitoring team and resident Storage Admins.

Confidential

SME/Technical Consultant

Responsibilities:

  • Installation and configuration of Vmax 20K for TCS Data Center.
  • Provisioning Storage for HP-UX and ESX Environment.
  • Installation of brocade DCX backbone switches.
  • ISL DCX Switches with existing Brocade 48K switches.
  • Migration of applications from DMX-4 to Vmax 20k using SRDF Migration.
  • Configuring FAST/VP for critical applications.
  • Monitoring Performance statistics for Vmax 20k post Migration.
  • Implementation of Cascaded SRDF between Vmax20k-DMX-DMX.
  • Installation and configuration of VNX 5500 for SAP Infrastructure.
  • Designed and Configured Storage Pools as per the tiering and performance requirement.
  • Host Integration for AIX Servers with native Multipathing.
  • Migration of storage from IBM to EMC VNX using Open Migrator for Unix.
  • Installation and configuration of DPA for Storage.
  • Documentation and Knowledge transfer for the Storage Monitoring team and resident Storage Admins.
  • Design and implementation of VNX5500 Block and File for VDI and NAS Environment for 2000 users.
  • Design the Storage Pool and Network Configuration for VNX5500.
  • Host Integration of VDI servers.
  • Creation of Pools for VDI and NAS Environment.
  • Configuration of CIFS Server and File Systems for NAS.
  • Documentation for the Storage and VDI Infrastructure.
  • Design and implementation of VNX5300 Block and File for ESX and NAS Environment.
  • Design the Storage pool as per the performance requirements.
  • Creation of storage Pools/Raid group for NAS and ESX.
  • Migration of 17TB data from windows File Servers to EMC VNX File systems using emcopy.
  • Configuration of Dedup on the EMC VNX File system and integration with Data Domain.
  • Providing Performance recommendations after analyzing VNX NAR files.
  • Documentation and Knowledge transfer for the resident storage admin team.

Confidential

SME/Lead

Responsibilities:

  • I was a part of EMC OS/API Group. Job role included break fix support for Storage Applications and management utilities for EMC Enterprise and mid-range products.
  • Support Customer issues related to SRDF, Time Finder, Solutions Enabler, FAST-VP, FAST, SRDF-CE, SMC, SPA and other Software which are used to manage and provision Storage to various operating Environment.
  • Support in troubleshooting and configuring Remote and Local Replication.
  • Provide assistance to Customers and Implementation group during Critical migration activities.
  • Provide backend support to Implementation groups and Field Engineers (EMC CE).
  • Coordinating with Account managers, sales and customers for high severity incidents that impact production.
  • Simulating and recreation the problem in LAB.
  • Keeping track of the SR and documenting all the changes throughout the lifecycle of the problem until resolved.
  • Working with EMC Engineering in finding and helping them fixing bugs of existing and new products.
  • Part of EMC’s VCE (VMware, Cisco and EMC) group.
  • EMC certified Symmetrix SPEED© Guru.
  • Products supported: - Solutions Enabler, SMC, SPA, Power path, PPME, Open Migrator, Open Replicator, SRDF, FAST, FAST-VP, SRDC/CE, MV/CE,TFIM,SRDF STAR.
  • Solutions Enabler and Symmetrix Configuration.
  • Time Finder, Symmetrix Management, Host Based Migrations.
  • Migration using EMC tools Open Replicator, Open Migrator and PPME.
  • GEO Clusters via API called SRDF/CE.
  • Failover clustering in Server 2008.
  • Managing and implementing Symmetrix replication (SRDF and Time Finder)
  • Performance issues for Microsoft Windows from storage point of view.
  • Extensive knowledge on Virtual LUN Migration.
  • Federated Live Migration.
  • SME level knowledge on implementing Solutions Enabler, FAST and FAST VP.
  • Have implemented and managed SRDF STAR.
  • Analyzing Symmetrix Performance through SPA, STP Navigator.
  • Have got working knowledge on VmWare vSphere 4.0.
  • Knowledge of VCE Cloud Infrastructure (vBLOCK).
  • Knowledge of EMC Clariion (CX Series).
  • Trained on EMC VNX unified Storage.

Confidential

SME/Technical Consultant

Responsibilities:

  • Was part of Technical support team, whose primary role was to support 1st Level calls on HP/Compaq Storage Products.
  • Supporting Install base in United States and Canada.
  • Break fix, Configuration and troubleshooting all HP Storage devices.
  • Supporting Pre-Merger HP Storages (Known as Blue-Legacy) which includes Virtual Array (VA), Autoraid12H, and disk enclosures connected with HP-UX environment, Troubleshooting issues related to HP-UX Disk Management and LVM.
  • Supporting Pre-Merger Compaq Storage Enclosures (Known as Red-Legacy) which includes RA/MA and old Compaq Storage Enclosures.
  • Support for MSA/HP NAS for configuration and break fix issues.
  • Troubleshooting OS issues related to Storage.
  • Troubleshooting Performance related issues. Doing a primary check on Storage, Fabric and OS Configuration.
  • Supporting EVA GL and XL series Storage. Support involves troubleshooting EVA issues, Helping Customers with New Installation and configuration.
  • Backend support for HP CE s working on break fix cases.
  • Supporting SAN Switches Brocade/Cisco and McData
  • HP Pre-merger storage products.
  • Compaq per-merger storage products.
  • HP EVA and Command view EVA.
  • Brocade and Cisco SAN switches.
  • Replication BC and CA. (EVA).
  • MSA and HP NAS Products.
  • Working Environment of a Remote Support Center.

Confidential

Customer Support Engineer

Responsibilities:

  • Handling New Servers Installations, Installation including the H/W mounting, Base OS installation.
  • Maintaining Windows Infrastructure which included windows Domain controllers, Windows 2000 Cluster Servers, MS Exchange Servers.
  • Maintaining UNIX Infrastructure.
  • Monitoring and Scheduling Daily Backup jobs in VERITAS Net Backup.
  • Daily requests sent by floor Support Engineers.
  • Handling New Project with my Senior Colleague.
  • Overview of VERITAS Netback and scheduling back-up Jobs.
  • Concepts of Domain Controller, Cluster Servers, DFS.
  • Concepts of Change management and Ticketing Infrastructure.

Confidential

Sr. Customer Support Engineer

Responsibilities:

  • Escalation Engineer for Proliant Servers and HP Entry level storage.
  • Implementation of HP DAS and SAN Solutions.
  • Implementation of Windows Cluster Servers with HP SAN Storage.
  • Attend Break fix and CTR calls for HP Servers and storage.
  • Implementation of HP Blade Solutions.
  • Introduced to world of branded Computers.
  • HP Proliant Series.
  • HP DAS and SAN Storage.
  • Windows Clustering Concepts.
  • Data Center Concepts and working.
  • HP Integrity Servers.

Confidential

Customer Engineer

Responsibilities:

  • Assemble computers with different configuration and requirements.
  • Installation of Operating system and Other software as per customer requirements.
  • Provide support to customer facing issues with their System.
  • Assembling Systems.
  • Understand different kind of System Boards, Processors, RAM, PCI Adapters.
  • Operating systems, Windows 98, Windows 95, Windows ME and Windows 2000.
  • Introduction to Linux.

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