Freelance Multimedia Specialist Resume
Washington, DC
SUMMARY:
Experienced technology and multimedia support specialist with excellent customer service and communication skills. Supporting significant customer bases in technical problem diagnosing and resolving.
TECHNICAL SKILLS:
Operating Systems: MAC OS, Microsoft Windows (2007, 2003, 2000, XP, 98, 95, NT)
Ticketing Systems: SpiceWorks, Remedy
Software Programs: Active Directory, Adobe Acrobat, Dreamweaver, Flash, Photoshop and Illustrator, Anti - virus, Fetch FTP, Imposition, Internet Explorer (TCP/IP), Microsoft Office 365, Pagemaker, Placeware, QuarkXPress, Remote Access, Remote Desktop, SharePoint, Suitcase, SMS, LAN, WAN, WLAN, TI/T3, Ethernet, VoIP
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Freelance Multimedia Specialist
Responsibilities:
- Providing strategic graphic design and technology consultation to a wide array of clients
- Managing and designing advertising, website and content assets to ensure consistent look and feel for brands (i.e., PowerPoint presentations, websites, ads, brochures, etc.)
- Working collaboratively with a cross-functional team of web masters, programmers and designers to create assets that integrate with various technology options
- Managing and implementing client website content and functionality (i.e., animations, text, forms, images)
Confidential, Washington, DC
Product Administrator
Responsibilities:
- Provided accurate and timely technical and administrative support via PlaceWare system for Confidential ’s Product Department
- Interfaced with internal and external Confidential customers, lenders and stakeholders via telephone support for all technical and event logistics
- Utilized Microsoft Office Suite programs to manage Department financial reporting, events and executive team scheduling logistics
- Designed and executed multimedia event collateral, including website content, logo/show signage artwork, promotional materials, PowerPoint presentations, etc.
- Edited and finalized Department memos, briefs and PowerPoint presentations
Confidential, Washington, DC
Multimedia Computer Instructor
Responsibilities:
- Prepared and facilitated daily computer exercises and s according to the interest of DC inner city youth (ages 3-17)
- Software programs included: Adobe Photoshop, Illustrator, Dreamweaver, Flash, Soundforge ACID, Microsoft Office, NotePad (Raw HTML) and al CD-ROMs
Confidential, Washington, DC
Electronic Prepress Operator
Responsibilities:
- Retouched, output and QA digital one to six color separations
- Created proofs using 3M Matchprint technology in fast-paced environment
- AGFA imagesetter and MAC/ Confidential troubleshooting