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Freelance Multimedia Specialist Resume

Washington, DC


Experienced technology and multimedia support specialist with excellent customer service and communication skills. Supporting significant customer bases in technical problem diagnosing and resolving.


Operating Systems: MAC OS, Microsoft Windows (2007, 2003, 2000, XP, 98, 95, NT)

Ticketing Systems: SpiceWorks, Remedy

Software Programs: Active Directory, Adobe Acrobat, Dreamweaver, Flash, Photoshop and Illustrator, Anti - virus, Fetch FTP, Imposition, Internet Explorer (TCP/IP), Microsoft Office 365, Pagemaker, Placeware, QuarkXPress, Remote Access, Remote Desktop, SharePoint, Suitcase, SMS, LAN, WAN, WLAN, TI/T3, Ethernet, VoIP


Confidential, Washington, DC

Freelance Multimedia Specialist


  • Providing strategic graphic design and technology consultation to a wide array of clients
  • Managing and designing advertising, website and content assets to ensure consistent look and feel for brands (i.e., PowerPoint presentations, websites, ads, brochures, etc.)
  • Working collaboratively with a cross-functional team of web masters, programmers and designers to create assets that integrate with various technology options
  • Managing and implementing client website content and functionality (i.e., animations, text, forms, images)

Confidential, Washington, DC

Product Administrator


  • Provided accurate and timely technical and administrative support via PlaceWare system for Confidential ’s Product Department
  • Interfaced with internal and external Confidential customers, lenders and stakeholders via telephone support for all technical and event logistics
  • Utilized Microsoft Office Suite programs to manage Department financial reporting, events and executive team scheduling logistics
  • Designed and executed multimedia event collateral, including website content, logo/show signage artwork, promotional materials, PowerPoint presentations, etc.
  • Edited and finalized Department memos, briefs and PowerPoint presentations

Confidential, Washington, DC

Multimedia Computer Instructor


  • Prepared and facilitated daily computer exercises and s according to the interest of DC inner city youth (ages 3-17)
  • Software programs included: Adobe Photoshop, Illustrator, Dreamweaver, Flash, Soundforge ACID, Microsoft Office, NotePad (Raw HTML) and al CD-ROMs

Confidential, Washington, DC

Electronic Prepress Operator


  • Retouched, output and QA digital one to six color separations
  • Created proofs using 3M Matchprint technology in fast-paced environment
  • AGFA imagesetter and MAC/ Confidential troubleshooting

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