Legacy Support Consultant Resume Midland, TX - Hire IT People

PROFILE:

Driven individual with 13 years of healthcare IT experience in providing leadership and management of software implementations including 5 years as a project management consultant for various sizes of organizations including Fortune 100 and 200 companies.
Led a team made up of employees, consultants and vendor resources to successfully implement an Confidential system in 25 clinics consisting of 100+ providers practicing in over 20 different specialties.
Recognized by leadership for the ability to bring disparate teams together to successfully complete an all at once 30 site Confidential upgrade.
Promoted to Operations Manager over 80 clinics based on positive customer feedback.

COMPETENCIES:

PROFESSIONAL EXPERIENCE:

Legacy Support Consultant

Confidential, Midland, TX

Responsibilities:

Provide Legacy Support for hospital system’s ambulatory clinics running athenaHealth’s Confidential, athenaCollector and athenaCommunicator
Manage user access for GE RIS system
Manage user access for Philip PACS system
Team member of on call rotation for multiple application support
Monthly team reporting for Cumberland leadership

Project Management Consultant

Confidential, Franklin, TN

Responsibilities:

Led the implementation of Confidential electronic health record for 60+ providers in 40 separate clinic locations
Coordinated with other team leaders regarding hardware, training, interfacing and archiving
Led status calls with project teams, stakeholders and regional leadership
Monitored project risks, maintained the project scope and escalated issues as needed
Provided onsite, at the elbow as well as remote support for initial system go lives
Performed system build and configuration based on clinics needs and specialty

Project Management Consultant

Confidential, Santa Fe, NM

Responsibilities:

Led the implementation of Wellcentive’s population health management solution for the enterprise including the hospital and its ambulatory clinic facilities
Coordinated the data extraction and interfacing of 3 separate hospital systems
Provided leadership for a full version upgrade of Confidential ’ ambulatory electronic health record system across 30 separate ambulatory clinics
Redesigned and implemented the support and training processes for the applications support and clinical informatics teams

Project Management Consultant

Confidential, Silver Spring, MD

Responsibilities:

Managed simultaneous implementations of the 360 Encompass System for 4 national hospital organizations
Coordinated with vendor and client teams on training and interfacing
Acted as single point of contact for clients

Project Management Consultant

Confidential, Baton Rouge, LA

Responsibilities:

Led the projects required to connect 68 Louisiana school based clinics to the Confidential
Mentored new and existing staff members on project management processes and planning

Project Management Consultant

Confidential, Santa Fe, NM

Responsibilities:

Led the implementation of Confidential electronic health record system for 100+ providers and specialists operating out of 20 separate locations
Managed a team comprised of outside consultants, vendor resources and in house employees
Responsible of all aspects of the systems design, conversion, implementation, training and support
Subject matter expert for executive leadership decisions concerning ambulatory practices

Operations Manager

Confidential, Irving, TX

Responsibilities:

Provided input and background for IT based decisions of 230+ ambulatory providers seeing patients across 80 separate facilities
Led a network performance improvement initiative for athenahealth applications in 80 separate clinic facilities
Worked with divisional leadership to set up a portfolio of technical services offered to both internal and external clients