PROFILE:

• Driven individual with 13 years of healthcare IT experience in providing leadership and management of software implementations including 5 years as a project management consultant for various sizes of organizations including Fortune 100 and 200 companies.
• Led a team made up of employees, consultants and vendor resources to successfully implement an Confidential system in 25 clinics consisting of 100+ providers practicing in over 20 different specialties.
• Recognized by leadership for the ability to bring disparate teams together to successfully complete an all at once 30 site Confidential upgrade.
• Promoted to Operations Manager over 80 clinics based on positive customer feedback.

COMPETENCIES:

• Project Management Software including MS Project, Clarizen and Daptiv
• Electronic Health Records
• Microsoft Office including Word, Excel, PowerPoint and Visio

PROFESSIONAL EXPERIENCE:

Legacy Support Consultant

Confidential, Midland, TX

Responsibilities:

• Provide Legacy Support for hospital system’s ambulatory clinics running athenaHealth’s Confidential, athenaCollector and athenaCommunicator
• Manage user access for GE RIS system
• Manage user access for Philip PACS system
• Team member of on call rotation for multiple application support
• Monthly team reporting for Cumberland leadership

Project Management Consultant

Confidential, Franklin, TN

Responsibilities:

• Led the implementation of Confidential electronic health record for 60+ providers in 40 separate clinic locations
• Coordinated with other team leaders regarding hardware, training, interfacing and archiving
• Led status calls with project teams, stakeholders and regional leadership
• Monitored project risks, maintained the project scope and escalated issues as needed
• Provided onsite, at the elbow as well as remote support for initial system go lives
• Performed system build and configuration based on clinics needs and specialty

Project Management Consultant

Confidential, Santa Fe, NM

Responsibilities:

• Led the implementation of Wellcentive’s population health management solution for the enterprise including the hospital and its ambulatory clinic facilities
• Coordinated the data extraction and interfacing of 3 separate hospital systems
• Provided leadership for a full version upgrade of Confidential ’ ambulatory electronic health record system across 30 separate ambulatory clinics
• Redesigned and implemented the support and training processes for the applications support and clinical informatics teams

Project Management Consultant

Confidential, Silver Spring, MD

Responsibilities:

• Managed simultaneous implementations of the 360 Encompass System for 4 national hospital organizations
• Coordinated with vendor and client teams on training and interfacing
• Acted as single point of contact for clients

Project Management Consultant

Confidential, Baton Rouge, LA

Responsibilities:

• Led the projects required to connect 68 Louisiana school based clinics to the Confidential
• Mentored new and existing staff members on project management processes and planning

Project Management Consultant

Confidential, Santa Fe, NM

Responsibilities:

• Led the implementation of Confidential electronic health record system for 100+ providers and specialists operating out of 20 separate locations
• Managed a team comprised of outside consultants, vendor resources and in house employees
• Responsible of all aspects of the systems design, conversion, implementation, training and support
• Subject matter expert for executive leadership decisions concerning ambulatory practices

Operations Manager

Confidential, Irving, TX

Responsibilities:

• Provided input and background for IT based decisions of 230+ ambulatory providers seeing patients across 80 separate facilities
• Led a network performance improvement initiative for athenahealth applications in 80 separate clinic facilities
• Worked with divisional leadership to set up a portfolio of technical services offered to both internal and external clients