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Automatic Data Collection Specialist Resume

SUMMARY:

I worked with Confidential for close to 6 years Tivoli Integrated Portal,Tivoli Enterprise Console and various other Tivoli networking monitoring tools. My job profile at Confidential required me as primary person to monitor the availability, performance and capacity of the network for infrastructure tools for various clients. I was also involved with the installation, upgrade and patch - ups of the various networking tools. Apart from this, I was also responsible for generating reports using Tivoli Common reporting based on the collected data. I believe that my past work experience perfectly matches with the job profile and it is a perfect fit for the type of role that I am looking for.

TECHNICAL EXPERTISE:

Operating Systems: Unix, Windows, Shell Scripting, HTML

Databases: DB2, MySQL

Products: Tivoli Monitoring 6.1, 6.2, Confidential Tivoli Framework 4.1, Confidential Tivoli Netcool Manager /OMNIBUS 3.7, Tivoli Application Discovery Dependency Manager, Tivoli Enterprise Console, Tivoli Configuration Manager 4.2, Tivoli Integrated Portal, CMDB, TDW, Probes, ITCAM, IT fault management tools, Alerts and event management Tools, Capacity and Performance management tools, Incident and ticketing tools, Microsoft Suite, Crystal reports

WORK EXPERIENCE:

Confidential

Automatic Data Collection Specialist

Responsibilities:

  • Managing and Supporting NOC Tools and Confidential Tivoli environment for Confidential
  • Initiated and coordinated client meetings with client and architects to provide solutions
  • Analyzed client requirements, created client environment and estimated implementation time and
  • Automated scripting and fixing of technical issues to generate Utilization, Affinity, Inventory & customized reports as per customer
  • Supporting for ITM and Netcool/OMNIBUS for Fault and Event Management.

Confidential

Automatic Data Collection Specialist

Responsibilities:

  • Managed a team of 6 developers to create client specific environment and data collection process
  • Initiated and coordinated client meetings with client and architects to provide solutions and
  • Analyzed client requirements, created client environment and estimated implementation time and data collection based on feasibility analysis.
  • Automated scripting and fixing of technical issues to generate Utilization, Affinity, Inventory & customized reports as per customer
  • Implemented technical changes to configuration of TADDM & Confidential Tivoli Tools which decreased data collection time by 25% and increased their performance and availability.
  • Worked on CMDB, TADDM & Confidential Tivoli tools to capture the data for reporting purposes.
  • Handled all responsibilities from off shore in data collection and managing escalation matrix
  • Service availability and performance improvement for 24X7 infrastructure tools
  • Inventory and XCON, Bert reporting, Crystal reports required by client
  • Confidential Tivoli Tools & data collection in CMDB and loading to SCOPEDB
  • Installation and Configuration of TADDM, CMDB ITNM & TIP and other new infrastructure tools in production environment.
  • Analyze the enhancement requests and guide the development team accordingly
  • Analyze production server for the reported defect and provide the quick fix.
  • Update/Maintain solution design document with details of the enhancement, defect and fix for next release. Design the plan for release, the structure of release.
  • Enabled/Disabled Discovery Agents with execution of discovery process on them for 24X7 collection of data
  • Configured Poll Policies (Default Policies Ping/ snmpInBandwidth/ snmpOutBandwidth/ cpuBusyPoll), mapping of entity with maps
  • Execution of Full/Partial discovery
  • Initiated and Participated in Root Cause Analysis meeting
  • Worked on Incident management tools and process to resolve the technical issues and improving the performance of the infrastructure

Confidential

IT Executive

Responsibilities:

  • Managed overall development and monitoring of Tivoli tools(ITM, ITCAM,TEC,TSD,ITNM and OMNIBUS)
  • Deployed, installed and configured Tivoli Monitoring Agents across India for their service availability 24 X 7
  • Created automated scripts to reduce effort.
  • Ran discovery of devices, view creation, entity, snmp string management
  • Enabled/Disabled Discovery Agents with execution of discovery process on them
  • Configured Poll Policies (Default Policies Ping/ snmpInBandwidth/ snmpOutBandwidth/ cpuBusyPoll), mapping of entity with maps
  • Installation and configuration of Netcool, OMNIBUS and ITM,ITCAM
  • Execution of Full/Partial discovery
  • Overseeing the backups and patch up gradation.

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