SUMMARY:

A self - motivated System Engineer/Tester professional with 20 years’ experience in the Information Technology environment. Extensive knowledge in system development life cycle, quality assurance and application development.

SKILL HIGHLIGHTS:

• Agile & Waterfall Methodology
• Quality Control
• Application Design & Programming
• Regulatory Compliance
• Technical Function Specification
• Team Building
• Process Improvement
• Troubleshooting
• Project Management
• Problem Resolution

SOFTWARE SKILLS:

Working knowledge of: TSO/ISPF, Changeman, Endeavor, Tivoli, HP Quality Center, Remedy, Maximo, JIRA, File Manager, Abend-Aid, Xpeditor, PODS/CA7 scheduler, and file transmission protocol (NDM/FTP).

Experience with: Cobol II, CICS (online and batch), VSAM, MQ, JCL, Easytrieve, DB2, Spufi, BMC, SQL, Microsoft Office (Word, Excel, Power Point, Access, Project and Visio), QuickBooks.

EXPERIENCE:

Administrative Analyst

Confidential, San Francisco, CA

Responsibilities:

• Provided technical support to an independent janitorial service provider in the greater Bay Area.
• IT support responsible for establishing user network access.
• Customer invoicing and accounts receivables using QuickBooks.
• Developed automated system using MS Access and SQL used for recording and receiving customer service requests along with janitorial assignment and tasking.
• Various administrative duties including financial audit and payroll.

Lead System Engineer

Confidential, Concord, CA

Responsibilities:

• Lead engineer supporting the Confidential Payment Manager System.
• Visa credit card linked to origination mortgage line of credit product which runs on a Tomcat server using a Linux Operating System, Windows 2012 server for user logon authentication security and DB2 mainframe batch/online back end processing.
• Responsible for the system architecture, design, development, research analysist, debug, end to end testing and implementation.
• Manage project effort activities consisting of resource forecasting, documenting high level design, low level technical specification, d Confidential conditioning, participate in all testing phases (Unit, System Integrated, User Acceptance), execute batch transaction processing, implementation and .
• Generate test cases, build test script, log test result and track defects using HP Quality Center utility.
• Work closely with Change Management (CAB) to ensure all Confidential projects release are approved and scheduled.
• Document project enhancements, install and back out scripts for team review.
• Create project production and emergency RFC tickets, Endeavor packages for code migration and capture user acceptance / application management sign-off for each project.
• Maintain Confidential project documents on the team share point.
• Facilitate meetings with project team ensure that issues and risks are identified for each phase of the project.
• Provide onshore and offshore production support team knowledge transfer of new system enhancement.
• Maintain system procedures, End user guide and compliance audit scoping documents.
• Work closely with internal and external system interfaces and vendors.

System Analyst

Confidential, Concord, CA

Responsibilities:

• Responsible for completing system coding, testing and deployment for various system enhancement and mandate related initiatives.
• Create and maintain various ad-hoc business partner and management reports.
• Establish internal/external NDM/FTP file transmission including setup of security access.
• Manage application batch job scheduling for both test and production environments.