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Administrative Analyst Resume

San Francisco, CA

SUMMARY:

A self - motivated System Engineer/Tester professional with 20 years’ experience in the Information Technology environment. Extensive knowledge in system development life cycle, quality assurance and application development.

SKILL HIGHLIGHTS:

  • Agile & Waterfall Methodology
  • Quality Control
  • Application Design & Programming
  • Regulatory Compliance
  • Technical Function Specification
  • Team Building
  • Process Improvement
  • Troubleshooting
  • Project Management
  • Problem Resolution

SOFTWARE SKILLS:

Working knowledge of: TSO/ISPF, Changeman, Endeavor, Tivoli, HP Quality Center, Remedy, Maximo, JIRA, File Manager, Abend-Aid, Xpeditor, PODS/CA7 scheduler, and file transmission protocol (NDM/FTP).

Experience with: Cobol II, CICS (online and batch), VSAM, MQ, JCL, Easytrieve, DB2, Spufi, BMC, SQL, Microsoft Office (Word, Excel, Power Point, Access, Project and Visio), QuickBooks.

EXPERIENCE:

Administrative Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Provided technical support to an independent janitorial service provider in the greater Bay Area.
  • IT support responsible for establishing user network access.
  • Customer invoicing and accounts receivables using QuickBooks.
  • Developed automated system using MS Access and SQL used for recording and receiving customer service requests along with janitorial assignment and tasking.
  • Various administrative duties including financial audit and payroll.

Lead System Engineer

Confidential, Concord, CA

Responsibilities:

  • Lead engineer supporting the Confidential Payment Manager System.
  • Visa credit card linked to origination mortgage line of credit product which runs on a Tomcat server using a Linux Operating System, Windows 2012 server for user logon authentication security and DB2 mainframe batch/online back end processing.
  • Responsible for the system architecture, design, development, research analysist, debug, end to end testing and implementation.
  • Manage project effort activities consisting of resource forecasting, documenting high level design, low level technical specification, d Confidential conditioning, participate in all testing phases (Unit, System Integrated, User Acceptance), execute batch transaction processing, implementation and .
  • Generate test cases, build test script, log test result and track defects using HP Quality Center utility.
  • Work closely with Change Management (CAB) to ensure all Confidential projects release are approved and scheduled.
  • Document project enhancements, install and back out scripts for team review.
  • Create project production and emergency RFC tickets, Endeavor packages for code migration and capture user acceptance / application management sign-off for each project.
  • Maintain Confidential project documents on the team share point.
  • Facilitate meetings with project team ensure that issues and risks are identified for each phase of the project.
  • Provide onshore and offshore production support team knowledge transfer of new system enhancement.
  • Maintain system procedures, End user guide and compliance audit scoping documents.
  • Work closely with internal and external system interfaces and vendors.

System Analyst

Confidential, Concord, CA

Responsibilities:

  • Responsible for completing system coding, testing and deployment for various system enhancement and mandate related initiatives.
  • Create and maintain various ad-hoc business partner and management reports.
  • Establish internal/external NDM/FTP file transmission including setup of security access.
  • Manage application batch job scheduling for both test and production environments.

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