Customer Service/cashier Resume
PROFESSIONAL PROFILE:
- Innovated, enterprising Senior Software Architect/Engineer with expertise in contributing to integrity designs and programming as they evolve during software development and implementation life cycle.
- Analyze, develop, test and document a wide variety of software systems.
- An effective leader, skilled in enlisting the support of teams of Developers and Business Analysts in different geographical and time zone locations.
- Recognized for a combination of focused analytical skills, interpersonal strengths and sense of humor.
- Honest, open communicator who forms productive partnerships with contributors across all functions and business levels.
- Demonstrated capability in overseeing the development of new products and the enhancement of existing products.
- Excellent problem - solver, able to quickly grasp complex systems and identify opportunities for improvements and resolutions of critical issues.
CORE COMPETENCIES:
- z/OS
- Mainframe Programming
- Database
- SQL
- SDLC
- Project Management
- Quality Assurance
- Web Development
- Performance testing
- WEB Development
- Team Development
- Analytical
- Mentoring Teams
- IBM MQ Series
- Time Management
- System Intergration
SKILLS/TECHNOLOGIES:
Computer Languages,: COBOL II, COBOL, JCL, ASSEMBLER, XHTML, REXX, PHP, XML, JavaScript, CSS, CLIST, SOAP, JAVA SCRIPT
Frameworks: IBM Mainframe, CICS, Endevor, UNIX, Xpediter
Databases/Storage: IBM DB2 Utilities, BSAM, VSAM, DB2, MYSQL, SQL, IDMS, IMS
Operating Systems: IBM 3390, z/OS
Support Tools: FTP, Rational ClearQuest, SQL, SOAP, SYNCSORT, FILE-AID, SPUFI, BIND, DB2 Utilities, MQ Series, Easytrieve, CA7
Microsoft Office Suite: Access, Word, Excel, Project, PowerPoint
EXPERIENCE:
Customer Service/Cashier
Confidential
Responsibilities:
- Assist customers with their in store & online purchases.
- Successfully lead the process to completed numerous housing transactions and coordinating a number of internal and external team members
- Commissioned CA Notary Public notarizing documents as needed by clients affirming them by oath
Mainframe Lead Quality Assurance/Programmer Analyst
Confidential
Responsibilities:
- Slashed by 60% the installation process by developing REXX code to automatically run the unpacking of external clients software
- Ran performance testing and diagnosis to assistance the application development teams
- Successfully developed & ran Quality Assurance tests for a Banking Fraud System running in a IBM Mainframe z/OS system
- Followed the company's Project Management and SDLC concepts coordinating with other team members
- Modified XML & IMS code to utilize the GUI front end on an UNIX server connecting through SOAP
- Wrote COBOL code developing new and maintaining programs for batch (JCL) and online process (CICS)
- Updating data storage on BSAM, VSAM, DB2, and IDMS
- Manipulated test data as need using FTP, File Aid, Sync Sort, IDCAMS & DB2 Utilities
Lead Senior System Programmer Analyst
Confidential
Responsibilities:
- Consultant and developer for WEB site for a variety of clients
- Developed WEB pages using the
- Used Photoshop to crop cut and optimize images for use in web pages
- Successfully developed and maintained code concentrating on the clients ARTAS System working with the internal department
- Corrected Federally mandated statement, aligning the Header records with the correct Data records eliminating erroneous reporting
- Coded changes to COBOL, JCL for batch & CICS programs on a MVS operating system
- Updating data storage on BSAM, VSAM, DB2, and IDMS
- Manipulated test data as need using FTP, File Aid, Sync Sort, IDCAMS & DB2 Utilities
- Wrote specifications for changes and user documents updates based on their SDLC procedures
Lead Senior System Programmer Analyst
Confidential
Responsibilities:
- Coded changes to COBOL, JCL for batch & CICS systems on a MVS operating system
- Updated data storage of Flat Files, VSAM, DB2, FTP and IDMS
- Manipulated test data as need using FileAid, Sync Sort & IDCAMS
- Wrote specifications for changes and user documents updates
- SME responsible to develop a Financial Data Warehouse
- SME responsible to develop specifications for Confidential updates for Financial and Payroll applications
- SME responsible as the liaison
- SME responsible for specifications for Financial applications for IRS/Local Taxes and Cost Basis changes