We provide IT Staff Augmentation Services!

Customer Service/cashier Resume

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PROFESSIONAL PROFILE:

  • Innovated, enterprising Senior Software Architect/Engineer with expertise in contributing to integrity designs and programming as they evolve during software development and implementation life cycle.
  • Analyze, develop, test and document a wide variety of software systems.
  • An effective leader, skilled in enlisting the support of teams of Developers and Business Analysts in different geographical and time zone locations.
  • Recognized for a combination of focused analytical skills, interpersonal strengths and sense of humor.
  • Honest, open communicator who forms productive partnerships with contributors across all functions and business levels.
  • Demonstrated capability in overseeing the development of new products and the enhancement of existing products.
  • Excellent problem - solver, able to quickly grasp complex systems and identify opportunities for improvements and resolutions of critical issues.

CORE COMPETENCIES:

  • z/OS
  • Mainframe Programming
  • Database
  • SQL
  • SDLC
  • Project Management
  • Quality Assurance
  • Web Development
  • Performance testing
  • WEB Development
  • Team Development
  • Analytical
  • Mentoring Teams
  • IBM MQ Series
  • Time Management
  • System Intergration

SKILLS/TECHNOLOGIES:

Computer Languages,: COBOL II, COBOL, JCL, ASSEMBLER, XHTML, REXX, PHP, XML, JavaScript, CSS, CLIST, SOAP, JAVA SCRIPT

Frameworks: IBM Mainframe, CICS, Endevor, UNIX, Xpediter

Databases/Storage: IBM DB2 Utilities, BSAM, VSAM, DB2, MYSQL, SQL, IDMS, IMS

Operating Systems: IBM 3390, z/OS

Support Tools: FTP, Rational ClearQuest, SQL, SOAP, SYNCSORT, FILE-AID, SPUFI, BIND, DB2 Utilities, MQ Series, Easytrieve, CA7

Microsoft Office Suite: Access, Word, Excel, Project, PowerPoint

EXPERIENCE:

Customer Service/Cashier

Confidential

Responsibilities:

  • Assist customers with their in store & online purchases.
  • Successfully lead the process to completed numerous housing transactions and coordinating a number of internal and external team members
  • Commissioned CA Notary Public notarizing documents as needed by clients affirming them by oath

Mainframe Lead Quality Assurance/Programmer Analyst

Confidential

Responsibilities:

  • Slashed by 60% the installation process by developing REXX code to automatically run the unpacking of external clients software
  • Ran performance testing and diagnosis to assistance the application development teams
  • Successfully developed & ran Quality Assurance tests for a Banking Fraud System running in a IBM Mainframe z/OS system
  • Followed the company's Project Management and SDLC concepts coordinating with other team members
  • Modified XML & IMS code to utilize the GUI front end on an UNIX server connecting through SOAP
  • Wrote COBOL code developing new and maintaining programs for batch (JCL) and online process (CICS)
  • Updating data storage on BSAM, VSAM, DB2, and IDMS
  • Manipulated test data as need using FTP, File Aid, Sync Sort, IDCAMS & DB2 Utilities

Lead Senior System Programmer Analyst

Confidential

Responsibilities:

  • Consultant and developer for WEB site for a variety of clients
  • Developed WEB pages using the
  • Used Photoshop to crop cut and optimize images for use in web pages
  • Successfully developed and maintained code concentrating on the clients ARTAS System working with the internal department
  • Corrected Federally mandated statement, aligning the Header records with the correct Data records eliminating erroneous reporting
  • Coded changes to COBOL, JCL for batch & CICS programs on a MVS operating system
  • Updating data storage on BSAM, VSAM, DB2, and IDMS
  • Manipulated test data as need using FTP, File Aid, Sync Sort, IDCAMS & DB2 Utilities
  • Wrote specifications for changes and user documents updates based on their SDLC procedures

Lead Senior System Programmer Analyst

Confidential

Responsibilities:

  • Coded changes to COBOL, JCL for batch & CICS systems on a MVS operating system
  • Updated data storage of Flat Files, VSAM, DB2, FTP and IDMS
  • Manipulated test data as need using FileAid, Sync Sort & IDCAMS
  • Wrote specifications for changes and user documents updates
  • SME responsible to develop a Financial Data Warehouse
  • SME responsible to develop specifications for Confidential updates for Financial and Payroll applications
  • SME responsible as the liaison
  • SME responsible for specifications for Financial applications for IRS/Local Taxes and Cost Basis changes

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