Consultant Resume Memphis, TN - Hire IT People

PROFESSIONAL PROFILE:

Ten years supporting the Epic Resolute module
Broad knowledge of Epic revenue cycle applications
Co - directed implementation of Epic upgrade
Directed implementation of 5010 Electronic claim form upgrade
Lead software training/demonstrations from individual Director level to large group sessions
Project management experience

CORE COMPETENCIES:

Sound project management skills with the ability to direct complex projects from concept to completion
Aptitude for developing, implementing, and following corporate processes - systems thinker
Goal-oriented individual with strong work prioritization abilities
Organized, highly motivated, and detail-directed ability to multi-task
Strong oral and written communication skills

EXPERIENCE:

Confidential, Memphis, TN

Consultant

Responsibilities:

Train and Mentor new analyst staff
Day to day support activities with assigned ticket work
Support of the 2015, 2017 double upgrade
Work Queue build, testing and maintenance - primarily claim edit WQ work
Data Courier and Change Control responsibilities

Confidential, Tucson, AZ

Consultant

Responsibilities:

Primary project to develop more efficient workflows for both WQ day to day operations and Charge Reconciliation
Root cause analysis to define issues and present possible solutions with the goal of decreasing AR days
Work Queue build, testing and maintenance
Miscellaneous build and testing as needed were it relates to the primary project
Data Courier and Change Control responsibilities

Confidential, Tacoma, WA

Solution Architect Consultant

Responsibilities:

Work with billing office and other internal departments to define issues and present possible solutions at the Manager/Director level
Work with Operations to determine priority of optimization requests
Write “Scoping Document” for analyst build - Requires working with operations to determine build specifics so that the analyst has all the needed information to complete the build
Manager end user training as needed
Mentor/Train full time analyst support staff
Travel to multiple client sites as requested - primarily based in Tacoma, Washington

Confidential, Durham, NC

Consultant

Responsibilities:

Primary support for Professional Billing Claims
Root cause analysis to define issues and present possible solutions at the Manager/Director level
Work Queue build, testing and maintenance - Electronic and Paper Claim form build, testing and maintenance
Electronic Remittance build and testing
Miscellaneous build and testing as needed to resolve claims issues that are not necessarily WQ or form related
Data Courier and Change Control responsibilities

Confidential, Boston, MA

Consultant

Responsibilities:

Extensive integrated testing in preparation for go live
Electronic remittance build and testing
Go live support and issue resolution
End user support
Work Queue build and maintenance
Electronic and paper claim form build and maintenance

Confidential, Omaha, NE

Consultant

Responsibilities:

Work with billing office and other internal departments to define issues and present possible solutions at the Manager/Director level
Manage the claims level project work to insure projects completed on time
Mentor/Train full time analyst support staff
Primary support of Professional Billing Claims module
Work Queue build, testing and maintenance
Claim form build, testing and maintenance for paper and electronic submission
Miscellaneous build/testing as needed to resolve claims issues that are not necessarily WQ or form related
Stabilization work for a relatively new installation
Responsible for prioritization of submitted issues
EMFI and Data Courier responsibilities

Confidential, Menomonee Falls, WI

Systems Analyst

Responsibilities:

Extraction Transformation and Load (ETL) build and support
PB Legacy system support

Senior Application Analyst/Application Analyst

Confidential

Responsibilities:

Manage expectations and timelines with management staff to ensure assignments completed on schedule
Primary support of Professional Billing and Claims modules - Co-directed implementation of Epic 2010 upgrade
SU/RA testing and implementation
Batch job set-up - Resolute Security - Work Queue build and maintenance
Fee schedule build and maintenance
Reporting Workbench extracts (WHA)
Data imports (CCI/LCD/MUE)
Claim form build and maintenance for paper and electronic submission
End user training for billing department staff

Confidential, Germantown, WI

Business Application Analyst

Responsibilities:

Build security and employee accounts and daily maintenance
Add/Update of procedure codes along with WQ build and monitoring
Upgrade testing and implementation of required build
Training and support of electronic medical records software
Implementation of clinical EMR to outpatient clinics
Software training/demonstrations for clinic physicians and staff

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Consultant Resume

Memphis, TN

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