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Consultant Resume

Memphis, TN

PROFESSIONAL PROFILE:

  • Ten years supporting the Epic Resolute module
  • Broad knowledge of Epic revenue cycle applications
  • Co - directed implementation of Epic upgrade
  • Directed implementation of 5010 Electronic claim form upgrade
  • Lead software training/demonstrations from individual Director level to large group sessions
  • Project management experience

CORE COMPETENCIES:

  • Sound project management skills with the ability to direct complex projects from concept to completion
  • Aptitude for developing, implementing, and following corporate processes - systems thinker
  • Goal-oriented individual with strong work prioritization abilities
  • Organized, highly motivated, and detail-directed ability to multi-task
  • Strong oral and written communication skills

EXPERIENCE:

Confidential, Memphis, TN

Consultant

Responsibilities:

  • Train and Mentor new analyst staff
  • Day to day support activities with assigned ticket work
  • Support of the 2015, 2017 double upgrade
  • Work Queue build, testing and maintenance - primarily claim edit WQ work
  • Data Courier and Change Control responsibilities

Confidential, Tucson, AZ

Consultant

Responsibilities:

  • Primary project to develop more efficient workflows for both WQ day to day operations and Charge Reconciliation
  • Root cause analysis to define issues and present possible solutions with the goal of decreasing AR days
  • Work Queue build, testing and maintenance
  • Miscellaneous build and testing as needed were it relates to the primary project
  • Data Courier and Change Control responsibilities

Confidential, Tacoma, WA

Solution Architect Consultant

Responsibilities:

  • Work with billing office and other internal departments to define issues and present possible solutions at the Manager/Director level
  • Work with Operations to determine priority of optimization requests
  • Write “Scoping Document” for analyst build - Requires working with operations to determine build specifics so that the analyst has all the needed information to complete the build
  • Manager end user training as needed
  • Mentor/Train full time analyst support staff
  • Travel to multiple client sites as requested - primarily based in Tacoma, Washington

Confidential, Durham, NC

Consultant

Responsibilities:

  • Primary support for Professional Billing Claims
  • Root cause analysis to define issues and present possible solutions at the Manager/Director level
  • Work Queue build, testing and maintenance - Electronic and Paper Claim form build, testing and maintenance
  • Electronic Remittance build and testing
  • Miscellaneous build and testing as needed to resolve claims issues that are not necessarily WQ or form related
  • Data Courier and Change Control responsibilities

Confidential, Boston, MA

Consultant

Responsibilities:

  • Extensive integrated testing in preparation for go live
  • Electronic remittance build and testing
  • Go live support and issue resolution
  • End user support
  • Work Queue build and maintenance
  • Electronic and paper claim form build and maintenance

Confidential, Omaha, NE

Consultant

Responsibilities:

  • Work with billing office and other internal departments to define issues and present possible solutions at the Manager/Director level
  • Manage the claims level project work to insure projects completed on time
  • Mentor/Train full time analyst support staff
  • Primary support of Professional Billing Claims module
  • Work Queue build, testing and maintenance
  • Claim form build, testing and maintenance for paper and electronic submission
  • Miscellaneous build/testing as needed to resolve claims issues that are not necessarily WQ or form related
  • Stabilization work for a relatively new installation
  • Responsible for prioritization of submitted issues
  • EMFI and Data Courier responsibilities

Confidential, Menomonee Falls, WI

Systems Analyst

Responsibilities:

  • Extraction Transformation and Load (ETL) build and support
  • PB Legacy system support

Senior Application Analyst/Application Analyst

Confidential

Responsibilities:

  • Manage expectations and timelines with management staff to ensure assignments completed on schedule
  • Primary support of Professional Billing and Claims modules - Co-directed implementation of Epic 2010 upgrade
  • SU/RA testing and implementation
  • Batch job set-up - Resolute Security - Work Queue build and maintenance
  • Fee schedule build and maintenance
  • Reporting Workbench extracts (WHA)
  • Data imports (CCI/LCD/MUE)
  • Claim form build and maintenance for paper and electronic submission
  • End user training for billing department staff

Confidential, Germantown, WI

Business Application Analyst

Responsibilities:

  • Build security and employee accounts and daily maintenance
  • Add/Update of procedure codes along with WQ build and monitoring
  • Upgrade testing and implementation of required build
  • Training and support of electronic medical records software
  • Implementation of clinical EMR to outpatient clinics
  • Software training/demonstrations for clinic physicians and staff

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