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Security Officer Resume

Philadelphia, PA

OBJECTIVE:

  • To develop and advance myself in the Information Technology arena while working as a team player in a challenging and creative environment.

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Security Officer

Responsibilities:

  • Watches for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required.
  • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.
  • Prepares routine, standardized reports.
  • Provides escorts as necessary.

Confidential, Philadelphia, PA

Security Officer

Responsibilities:

  • Conduct patrols of the property, including interior and exterior areas.
  • Respond to security and emergency situations.
  • Complete shift reports and reports incidents to management.
  • Ensure guest and employee safety with vigilance and responsiveness.
  • Professional and positive attitude and actions when communicating with guests and team members.
  • Ensure maintenance problems are promptly reported through proper channels.
  • On time and at work when scheduled, and in proper uniform.

Confidential, Philadelphia, PA

Retail Sales Associate - Cashier

Responsibilities:

  • Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
  • Help customers and students locate books with general and school related topics.
  • Resolve customer concerns in a positive, helpful manner.
  • Handle money, refunds and exchanges.
  • Cross train and work in other areas of store as needed.
  • Learn new technology when the opportunity arose.

Confidential

Trusted Agent

Responsibilities:

  • Creation of Biometric identification cards for employees using windows XP software.
  • Follow up with unresolved customer service issues to ensure resolution.
  • Prioritized and managed daily workload to ensure successful completion of responsibilities.
  • Identified, analyzed, and repaired product failures, ordered and replaced parts as needed.

Confidential, Pittman, NJ

Trusted Agent

Responsibilities:

  • Brainstorm and mock up design ideas.
  • Meet and present ideas to clients and adjust designs to fit their needs or taste.
  • Use of computer software packages such as Adobe Illustrator, Photoshop, InDesign and Acrobat.
  • Work as part of a team with designers, account managers, multimedia developers, etc.
  • Met established deadlines or provided reasonable notice to the Production Manager or Account Management department of delays or special circumstances requiring deadline extension.

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