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Janitorial Supervisor Resume

TECHNICAL SKILLS

  • TCP/IP
  • Microsoft OS Support
  • Microsoft Office Support
  • Local & Wide Network Configuration/Support
  • HTML 5
  • Search Engine Optimization
  • Cascading Style Sheets 3
  • Help Desk Support Specialist
  • Javascript
  • Java
  • Webpage Development and Design

PROFESSIONAL EXPERIENCE

Janitorial Supervisor

Confidential

Responsibilities:

  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
  • Gather and empty trash.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Requisition supplies and equipment needed for cleaning and maintenance duties

Program Coordinator

Confidential

Responsibilities:

  • Organize program curriculum
  • Maintain open communications with external agencies to provide additional services for the clients
  • Maintain client records following the state, city, and federal guidelines
  • Performed QA of all client records to verify HIPAA rules and regulations were maintained
  • Assisted IT Department on maintaining and troubleshooting pc problems
  • Assisted IT Department on the deployment of new computer systems for the organization

Help Desk Support Specialist

Confidential

Responsibilities:

  • Provided helpdesk support for eFACTS system
  • Trained DEP personnel on utilizing software
  • Performed QA on eFACTS software
  • Communicated with Compaq developers for implementation and corrections of program coding Utilized SQL to retrieve information
  • Created Access database for helpdesk to maintain software request logs

Help Desk Support Specialist

Confidential

Responsibilities:

  • Support all administrative and staff computer systems
  • Provided phone and personal helpdesk support
  • Assisted hardware department on repairing printers, workstations, and deployed new workstations
  • Designed, implemented, and maintained all Access databases for individual departments usage
  • Utilized Track - It software to document all helpdesk calls
  • Assisted network department on maintaining and monitoring all LAN connections
  • Created new user accounts for administrators and staff
  • Trained administrators and staff in Pegusus E-mail program

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