Janitorial Supervisor Resume
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TECHNICAL SKILLS
- TCP/IP
- Microsoft OS Support
- Microsoft Office Support
- Local & Wide Network Configuration/Support
- HTML 5
- Search Engine Optimization
- Cascading Style Sheets 3
- Help Desk Support Specialist
- Javascript
- Java
- Webpage Development and Design
PROFESSIONAL EXPERIENCE
Janitorial Supervisor
Confidential
Responsibilities:
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
- Gather and empty trash.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
- Requisition supplies and equipment needed for cleaning and maintenance duties
Program Coordinator
Confidential
Responsibilities:
- Organize program curriculum
- Maintain open communications with external agencies to provide additional services for the clients
- Maintain client records following the state, city, and federal guidelines
- Performed QA of all client records to verify HIPAA rules and regulations were maintained
- Assisted IT Department on maintaining and troubleshooting pc problems
- Assisted IT Department on the deployment of new computer systems for the organization
Help Desk Support Specialist
Confidential
Responsibilities:
- Provided helpdesk support for eFACTS system
- Trained DEP personnel on utilizing software
- Performed QA on eFACTS software
- Communicated with Compaq developers for implementation and corrections of program coding Utilized SQL to retrieve information
- Created Access database for helpdesk to maintain software request logs
Help Desk Support Specialist
Confidential
Responsibilities:
- Support all administrative and staff computer systems
- Provided phone and personal helpdesk support
- Assisted hardware department on repairing printers, workstations, and deployed new workstations
- Designed, implemented, and maintained all Access databases for individual departments usage
- Utilized Track - It software to document all helpdesk calls
- Assisted network department on maintaining and monitoring all LAN connections
- Created new user accounts for administrators and staff
- Trained administrators and staff in Pegusus E-mail program
