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System Development Specialist Resume

OBJECTIVE:

To be associated with a progressive organization that gives me the scope to apply my knowledge and skills and involve myself as a part of the team that dynamically works towards the growth of the organization.

SUMMARY:

A competent IT professional with 3+ years of experience in Automated Monitoring tools.

PROFESSIONAL SKILLS:

Monitoring Tools: BMC Patrol, Precise, Procmon and HP BAC.

Ticketing Tools: Ticketing Tools BMC Remedy.

ORGANIZATIONAL EXPERIENCE:

Confidential

System development Specialist

Responsibilities:

  • Good Knowledge on BMC Patrol, Precise, Procmon and HP BAC.
  • Deploy and configure new BMC Patrol agents at Customer request.
  • Involved in upgrading the BMC PATROL environment.
  • Maintenance/support of BMC PATROL application software
  • Analyze, test, plan, coordinate and implement BMC PATROL Application Software upgrades
  • Analyze, test, plan, coordinate and complete application patching activities
  • Research, plan, test, coordinate and execute all BMC PATROL application upgrades and patching as directed by Customer
  • Provide Level 3 BMC PATROL application support during High Severity issues
  • Act as primary interface to Customer’s vendor, Quest, for Level 3 and 4 support during High Severity issues
  • Provide 1st and 2nd level support for Precise Monitoring post - implementation configuration and maintenance activities
  • Deploy and configure new Precise DB agents at Customer request in support of new application deployments
  • Update, Configure and Tune PROCMON Scripts for new application deployments
  • Configure Monitoring Scripts for Individual Systems and Applications in HP BAC
  • Experience on configuring Cluster Monitoring, VMware monitoring.
  • Experience in configuring application monitoring like SQL, Oracle, Passive URL and synthetic URL monitoring.
  • Good Trouble shooting skills on BMC Patrol, Precise & HP BAC tools.
  • Meeting the client expectations by providing the new solutions after working with Vendors and Developers.

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