Customer Support Representative Resume Washington, DC - Hire IT People

SUMMARY

Honorably Discharged Veteran - Administrative Support professional experienced working in fast-paced environments with strong organizational, technical, and interpersonal skills. Committed to superior customer service; confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Customer Support Representative

Responsibilities:

Operated multiple computer applications to assist calls
Provided accurate coding, auditing, and reporting on medical records
Contributed towards Confidential Confidential ’s achievement of providing exceptional customer service
Demonstrated stamina to successfully complete customer calls within established work hours
Completed projects in established timeframes, as deemed necessary
Focused on and demonstrated customer- centered goals and objectives
Demonstrated willingness to learn and effectively apply new skills/techniques as customer expectations change
Maintained and recognized cultural differences/sensitivity

Customer Support Representative

Confidential

Responsibilities:

Scanned and printed documents for attorneys and support staff
Made and collated office documents and files and distributed such
Performed binding and finishing of document for court cases
Weighed packages or letters, computed charges using weight scale and rate chart
Duties included time stamping, opening, reading, sorting, and routing incoming mail; sealing, stamping, and affixing postage to outgoing mail or packages; and kept necessary records.
Maintained and ordered supplies
Managed office equipment maintenance duties

Part Time Flexible Clerk

Confidential

Responsibilities:

Provided high-quality customer service
Accurately selected groceries ordered online by customers
Selected, scanned, and packed products from all temperature zones, and products from the aisles on the sales floor
Bagged groceries in plastic, canvas, or paper bags
Lifted and carried groceries of varying weights
Completed daily workload with limited supervision

Direct Patient Care Representative

Confidential

Responsibilities:

Assured client files were completed with current and proper documentation
Governed house appearance ensuring homes are clean and orderly
Coordinated and confirmed house repairs with direct care staff
Ensured proper attire for employees is in accordance with Humility Outreach protocol
Arranged mandatory training for Humility Outreach Staff
Coordinated and/or facilitate weekly conference calls