SUMMARY

• About 9+ years of experience in IT field this includes Citrix Administration, Server, Desktop Management, Implementation, Corporate Training and Customer Support with good communications skills.
• Installation of Citrix server as per the project requirement.
• Maintaining the health of the Citrix farm and all infrastructure components in a Citrix
• Upgrade, monitor and maintain remote access Citrix farm running on Presentation Server
• Xendesktop, provisioning services
• XenApp 5.0 and XenApp 6.0, XenApp 6.5 farm
• Creating and maintaining Citrix policies
• Creating and maintaining Citrix load balancing rules
• Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2003 and 2008
• Creating new virtual machines.
• Coordinates and assists with planning virtual infrastructure initiatives (P2V initiatives)
• Implemented and configured Windows 2008/2008R2/2012/2012R2 DNS server
• Worked on several published applications issues and having hands on experience on troubleshooting the issues.
• Creating Application profiles using streaming profiler
• Knowledge on Provisioning Server 5.6
• Knowledge on XenDesktop 5.0.
• Performing activities on Server through ILO and OnBoard Administrator.
• ADS Configuration, Administration and Group policy management
• Administration of DNS, DHCP
• Citrix - Supporting clients with Citrix issues pertaining to:
• Installation/Deployment on machines.
• Monitoring/Load balancing.
• Connectivity.
• Hands on experience working on Generic Published Desktops on Citrix environment.
• Setup and Troubleshooting network printers

PROFESSIONAL EXPERIENCE

Confidential

Technical Specialist

Responsibilities:

• Installation of Citrix server as per the project requirement.
• Managed & maintaining application delivery infrastructure in a highly process oriented environments
• Citrix XenApp 5.0 Farm and XenApp 6.5 farms on windows 2003 and windows 2008 servers.
• Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6
• Deploying & managing VM’s & vApps in vCenter Server.
• Installation of Applications in Citrix Server and publishing them to the network. Installation of Citrix Clients and configuring them.
• Trouble shooting Citrix server related issues.
• Configure printers and printer policies and manage print drivers and printer bandwidth
• Troubleshooting end user access to the Citrix server
• Installing and configure web interface and create service sites
• Troubleshoot ICA and IMA access issues.
• Providing support in Citrix Presentation Server 5.0, application sharing desktop sharing and configure are different Migration of Citrix presentation server 4.5 data Store from access data base to SQL Server 2005 and SQL Server 2008
• Configuration of Citrix server policies, Load Management and Printers in the Farm.
• Configuring Farm settings, ICA Sessions and Policies.
• Publishing application. Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization
• Connecting clients with Remote tools like Emeeting2012, MS Lync, Shadow copy.
• Monitoring disk Usage, CPU Performance
• Install, maintain & monitor Citrix Server making sure they are up-to-date with Latest rollup hot fix and service packs as well server 2008 update
• Tool BMC Remedy as per ITIL Standards to work on incidents, work orders and follow-up for most of the on-going activities and ensure quality job.
• Incident management - Take owner ship to work on Citrix related services call raised by the customers.

Confidential

Citrix Administrator

Responsibilities:

• Trouble shooting Citrix server related issues.
• Troubleshooting end user access to the Citrix server
• Troubleshoot ICA and IMA access issues.
• Configure load evaluators and monitor load using Load Manager.
• Configuring Farm settings, ICA Sessions and Policies.
• Installation of Citrix server as per the project requirement.
• Managed & maintaining application delivery infrastructure in a highly process oriented environments
• Managing of Presentation Server 4.5 Farms, Citrix XenApp 5.0 Farm and XenApp 6.5 farms on windows 2003 and windows 2008 servers.
• Installation of Applications in Citrix Server and publishing them to the network. Installation of Citrix Clients and configuring them.
• Monitoring the Performance on Servers using APAD Tool.
• Connecting clients with Remote tools like Emeeting2012, MS Lync, Shadow copy.
• Monitoring disk Usage, CPU Performance
• Tool BMC Remedy as per ITIL Standards to work on incidents, work orders and follow-up for most of the on-going activities and ensure quality job.
• Incident management - Take owner ship to work on Citrix related services call raised by the customers.
• Change management - Installing and publishing the Application through Citrix and provide access to necessary users.
• Monitoring the Performance on Servers using Resource Manager.
• Installing citrix patches for server as per requirement.
• Providing excellent delivery to the customer (24*7) with in the Service Level Agreement for incidents, service call and change activities.
• We were support for major clients like Delphi, Clorox, Cadburys, & Toronto Resiting

Confidential

System Administrator

Responsibilities:

• Installing, Configuring and Administering Microsoft Windows 2003, 2000 Server, XP.
• Good Expertise on Installation, configuration and Maintenance of Active Directory Service.
• Adding Users and Groups, Managing files and folder permissions.
• Ability to support and upgrade Windows servers, desktops, laptops, hardware and software
• Monitoring the HP Blade Servers by using HP SAM Web Console.
• Providing remote support by using VNC,Email,Phone&Chat
• Troubleshooting system, network & Internet related problems.
• Performing activities on Server through ILO and OnBoard Administrator.
• Accessing the HP Server through enclosure & troubleshoot when required.
• ReviewingDaily Pending Calls, Weekly and Monthly Reports and defining the actionable.
• Maintaining disk Usage, CPU Performance.
• Imaging the Blade servers by using Task Sequence Tool.
• Installation and Configuring Printers (Local and Network).
• Installing Application software’s.
• Configuring and troubleshooting of the outlook clients for Microsoft exchange.
• Configuring and troubleshooting of VPN client and Wireless.
• Usually all the problems reported at operating office are solved through VNC, Dame Ware application and Remote Desktop.