PC Services and Support Specialist Resume New Brunswick, NJ - Hire IT People

SUMMARY:

Experience in server administration and creating programs for small companies to help maintain daily business transaction reports, trouble shooting, updating and maintaining software/hardware, network topologies, and C++ programming. Proven skills in resolving customer’s issues to their satisfaction, able to communicate effectively with customers and empathize with their needs. Team - work oriented and passionate about my work. Self-starter who loves a challenge and always looks for new and creative ways to solving problems.

SKILLS AND ABILITIES:

MySQL workbench
Basic C++ Programming Language
Visual Basic Studio
Visual Basic - created a Daily Transactions Report, to capture day to day store profit and loss statements
Microsoft Office Word, PowerPoint, Windows and Excel
Skills in rebuilding and repairing computers, based on customer’s needs and price point
Router Configuration - Assigning specific IP addresses to individual machines. Port forwarding
Windows Server 2012
Understanding of Unix and Shell Programming Language
Bilingual English-Spanish

WORK HISTORY:

Confidential, New Brunswick, NJ

PC Services and Support Specialist

Responsibilities:

Observe system functionality and maintain hardware operation
Trouble-shooting, installation of new hardware, software and peripheral equipment, conducting regular replacement maintenance
Answer user inquiries regarding computer software or hardware operation to resolve problems
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software
Perform system and software updates as needed
Monitor customer ps to determine focus on effective sales efforts

Confidential, North Brunswick, NJ

PC Service and Support Clerk

Responsibilities:

Oversee the daily performance of computer systems
Observe system functioning and verify correct operations
Install and perform minor repairs to hardware, software or peripheral equipment
Resolve customer complaints regarding sales and prices

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Pc Services And Support Specialist Resume

New Brunswick, NJ

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