Customer service/processing Resume

SUMMARY:

To employ with an industry in the position of a Claims Adjuster role where my experience and education will play an essential role in furthering the corporation’s. goals.

SKILLS & ABILITIES:

Motivated
Accustomed to handling sensitive - confidential records
Goal driven with excellent team building skills
Book Keeping
Bilingual- Spanish, English

TECHNICAL SKILLS:

Computer skills: word, excel, office, PowerPoint, outlook, publisher

EXPERIENCE:

Customer service/processing

Confidential

Responsibilities:

Entered as a customer service rep in assisting any customer questions and concerns regarding polices.
Reviewed all web portal emails to assist customers, agents, client relations managers and internal employees in regards to errors in applications with claims and new polices.
Also assisted with processing claims and policies.

Credit Analyst

Confidential

Responsibilities:

Placed calls in order to retrieve subprime auto payments.
Reviewed background information to locate buyers in compliance with state laws.
Assisted buyers with plans to bring accounts current.

Credit Analyst

Confidential

Responsibilities:

Responsible for problem solving issues for past due invoices (business to business) in account receivables.
Prepared activity reports, reviewed errors in rates, sales, and contracts.
Maintained records and contracts for vendors, carriers and customers.

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