Regional Process Leader Resume

TECHNICAL SKILLS:

Skills: Word, Excel, Power Point, Outlook, SAP G11, SAP F6P

Competency: Project Management, Business Information Management, Business Transformation, Service Operations, Stewardship

Strengths: Ability of the international teamwork, Thinks and Acts decisively, Communication skills

EMPLOYMENT HISTORY:

Confidential

Regional Process Leader

Responsibilities:

Lead the Artwork Process as part of the Product Supply function
Provide artwork process mastery to enable the Business Unit (BU)
Own the Confidential Process and internal artwork workflow system

Confidential

Supply Planner

Responsibilities:

Inventory management
Prepare RCA for splits
Train of new Supply Planners
Implement of improvements plan
Cooperate with Amiens Plant in France

Confidential

Operation Leader

Responsibilities:

Responsible for 2 Service Line and Team coordination
Responsible for Vendor Governance
Responsible for SLA and SOP
Problems and Service Incidents Management
Implement of new Service Line
Strategy design
Project Management

Confidential

Process Expert

Responsibilities:

Define, design and introduce international operational processes covers regions: EMEA, North America, Asia
Governs Service Incident and Problem Resolution
Improve and standardize processes of Code Creation
Full - Time Equivalent decreasing
Lead of Trainings for requestors and Confidential Data Analysts
Governance of Databases in the SAP system

Confidential

Market Expert

Responsibilities:

Responsible Code Activation, Prices and Costing service for Confidential and Italy MDO
Define and introduce operational processes
Create of BPO Operation Governance Model
Coordinate of task and processes transition from P&G into BPO (Infosys Tech Company)
Define and introduce Audit Procedures
Governs Service Incident and Problem Resolution
Full-Time Equivalent decreasing
Lead of Trainings for requestors and Confidential Data Analysts
Governance of Databases in the SAP system

Confidential

Operation Expert

Responsibilities:

Governance of Product Activation, Pricing service for Confidential
Response for Data Quality Maintenance delivers by Confidential Data Analyst
1st level of escalation
Update of manuals
End-to-end ownership for Confidential and Italy processes
Coordinate of pricing and products SLAs
Audit and Independent check of Data Analysts maintenance
Reporting and analyzing of monthly results
Governance of Service Incident and Problem Resolution
Vendor Governance
Train and consultations for Confidential Data Analyst and requestors
Error resolution for non-standard & complex product & pricing data errors

Confidential

Senior Subject Matter Expert

Responsibilities:

Governance of Product Activation, Pricing service for Confidential
Response for Data Quality Maintenance delivers by Confidential Data Analyst
1st level of escalation
Audit and Independent check of Data Analysts maintenance
Report and analyze of monthly results
Train and consultations for Confidential Data Analyst and requestors

Confidential

Data Management Specialist

Responsibilities:

Transition Customers Data Management from Confidential to Confidential
Data Management in SAP and Mainframe (Order, Shipping, Billing) for Confidential markets
Direct cooperation with Confidential Business users.
Create & Analyze of master data reports.

Confidential

Integrated Planner

Responsibilities:

Prepare Business Analysis
Responsibilities for H&BC Category as Demand and Supply Planner
Prepare of selling forecast
Deeply cooperate with Marketing and CBD

Confidential

Demand Planner

Responsibilities:

Prepare Business Analysis
Prepare of selling forecast
Lead of hard and soft changes
Phase in-out management
Deeply cooperate with Marketing and CBD
Source One training for new Demand Planners

Confidential

Assistant of Trade Department

Responsibilities:

Coordinate of orders and delivering of product
Responsibilities for correction customs documents

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