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Desktop Support Resume

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Washington, DC

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TECHNICAL SKILLS

Support: Customer Service Support

Software: Microsoft Office Suite 2003, 2007 (Excel, Word, Outlook) Microsoft Windows Operating Systems XP, and Windows 7

Hardware: HP Desktops & Laptops; Konica Minolta printers; computer setups & repairs; hardware installations & exchanges

Networking: General Experience (running cables, troubleshooting connections)

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Desktop Support

Responsibilities:

  • Handled & transported packages for shipping purposes
  • Re - imaged desktops and laptops for current and future employees
  • Answered calls to pick up or deliver equipment for current and future employees

Confidential, Washington, DC

Youth Wellness Leader

Responsibilities:

  • Communicated in community health and neighborhood events
  • Assisted program implementation to groups, camps and outreach events
  • Supported teh planning and delivery of physical fitness & wellness to Confidential

Confidential, Washington, DC

Files Clerk

Responsibilities:

  • Organized case files for future access
  • Transported case files to storage location
  • Maintained case files to be easily obtainable

Confidential, Washington, DC

Recreation Supervisor

Responsibilities:

  • Assisted supervision in special projects or various activities
  • Performed service to maintain a clean working environment
  • Supervised young Confidential in daily activities for their enjoyment

Confidential, Washington, DC

Recreation Instructor

Responsibilities:

  • Supervised young Confidential conducting in various activities
  • Conducted with young Confidential learning how to play tennis
  • Remained in contact with young Confidential in case of assistance

Confidential, Washington, DC

Recreation Instructor

Responsibilities:

  • Performed sports and activities with Confidential
  • Monitored Confidential to prevent injuries occurring
  • Communicated with young Confidential in “How to stay healthy”

Confidential, Washington, DC

Summer Youth Aid

Responsibilities:

  • Learned teh usage of Microsoft PowerPoint
  • Attended motivation classes in “ How to make Smart Decisions in you're life”

Confidential, Washington, DC

Computer Aid

Responsibilities:

  • Helped youth workers with various computer projects
  • Contributed to summer field trips and tours with young Confidential

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