IT Associate Resume Austin, Texas - Hire IT People

SUMMARY

Dedicated and focused programmer with a focus on strong teamwork. Excel at prioritizing and completing tasks with an attention to detail. Able to analyze problems and use available resources in an efficient manner.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

IT Associate

Confidential - Austin, Texas

Responsibilities:

Proven success working in a high volume technical call center. Strengths in diagnosing, troubleshooting, and resolving client issue.
Managed reception area; including greeting visitors, training new hires, and working in a team oriented environment.
Experience in setting up, installing, and repairing desktops, laptops, and printers.
Learned skills in communication and the ability to successfully work with a wide range of end-users to resolve complex issues.

Aerospace IT Internship

Confidential - Cedar Park, Texas

Responsibilities:

Worked well in a two man IT team to meet the needs of various high level engineers on a daily basis.
Traveled to various locations to set up onsite work stations for testing projects.
Managed inventory, licenses, and purchases for the IT division of the company.
Assisted in an office wide move to a new location, including office layout planning, equipment moving, and set up.

Assistant Manager

Confidential

Responsibilities:

Managing front and back staffs, checking in food shipments, open/close register.
Converse with customers to fulfill needs and ensure excellent service.
Assess unforeseen issues and handle accordingly.