Hardware Technician/Network Support Resume

SUMMARY:

Experienced Network/Implementation Engineer with Confidential, Confidential - Confidential, and Juniper routers/switches. Experience includes the design topology and implementation of OSPF and MPLS networks using T-LDP (Traffic-Engineering/Fast re-route) technologies for both Confidential and Confidential routers in a "Live" enterprise environment over the last 6 years. Over 15 years of experience in the Class 5 land line and wireless switching, to include switch migration and integration. I also have an extensive back ground in SONET, TDM, SDH, and DWM technologies. I have experience with the following routing protocols, STP, OSPF, ISIS, EIGRP, BGP, MPLS, PIM, HSRP, GLBP, VRRP, and PIM.

SKILLS:

Oracle VM VirtualBox Manager
VM ESXi 6.0
VM vSphere Client
VMware Workstation 12
Ubuntu Linux 16.04.2 server administration
Confidential CSR1000v Virtual Router ISO (Cloud Service Router)
Unix Administrator
Windows Server 2016
Python scripting and automation for Confidential (Netmiko/Paramiko)
Perl Expect scripting
CentOS 7
UCS M series server
UCS Manager
ASA 5510
ASR 9010
Nexus 9K
Nexus 7K
Nexus 2K Fabric Extender
ASDM Firewall Manager

PROFESSIONAL EXPERIENCE:

Confidential

Hardware Technician/Network Support

Responsibilities:

Primary role is supporting network infrastructure and datacenter hardware, network trouble shooting and configuration, server support.
Developed network and support training for team members, built, designed, and developed network lab, network training to support datacenter SAN network architecture.
VMware ESXI v6
VMWare vCenter
Ubuntu Linux 16.04.2 server administration
Confidential CSR1000v Virtual Router ISO (Cloud Service Router)
Unix Administrator
Python scripting and automation for Confidential
Perl Expect scripting
CentOS linux
Confidential ASA 5510 Firewall
Confidential ASR 9010 router
Confidential Nexus 7K switch
Confidential Nexus 9k switch
Confidential Nexus 2K Fabric Extender
Confidential ASDM Firewall Manager
Confidential UCS server

Confidential

Lead Network Engineer

Responsibilities:

Lead Network Engineer for audits of network elements, network topology, EVC audit, engineering, and migration documentation and support.
Lead team of engineers for Ethernet back haul for Confidential communications.
Responsible for provisioning, trouble shooting, and RFC 2544 testing for cell site back haul circuits for Sprint, T-Mobile, Verizon, and AT&T.
Design and Implementation of Core MPLS networks:
Confidential - Confidential Service Routers (SR) and Layer 3 switches (ESS) 7750SR, 7210SR, 7705SR 7450 ESS
Network Engineering
Confidential - 2610, 7206, 7606, 7609, 10K, 2800, 3550, 3500, 1841, ASR 1000, ONS-15454
ALU - 7750, 7210, 7705
Accedian - MetroNID/MetroNODE
Brocade VDX 6940
Juniper - m20, mx960, m320, m10
Adtran - TA5000, TA3000, 8044, 1200F
Granite review and design

Customer Support Engineer

Confidential, Dallas/Fort Worth Area

Responsibilities:

Work assignments are complex in scope and require the application of advanced engineering theory, methods and techniques to the resolution of complex technical problems.
Work involves the analysis, evaluation and planning of approach and procedural solutions to resolve customer problems.
Diagnose and solve technical problems in multi - tier customer networks.
Understand all aspects of a public communications networks including fault, performance, and interconnect transition services.
Provide system status to field technicians and all levels of management.
Use common software applications to display, maneuver and report on network events in a real-time mode.
Conduct tests and investigations of a complex nature in the design, development or evaluation of devices, systems or applications.
Project leader for a major portion of complex technical projects requiring the engineer's ability to establish direction and parameters of investigation and his/her ability to determine needs for equipment and supplies required to complete a project.

Software Engineer

Confidential, Little Rock, Arkansas

Responsibilities:

day to day operation and maintenance of billing mediation system
Confidential enterprise server platform.
Maintaining several billing process applications (GUI and Unix).
Maintained the file systems for the applications as well as running various unix scripts as needed.
Also responsible for maintaining detailed records of disk usage, Amount of billing data processed by source, etc.

MSC Switch Technician

Confidential, Jacksonville, Florida

Responsibilities:

Trouble resolution, trunk testing, hardware growth, loading patches/fixes, and complex/simple translations (trunks, routing tables, lines, etc.).
Testing DS1's and DS3's (OC3/OC12/OC48), cross connects in the DACS, assisting technicians in the field clear transport/T1 issues.

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