SUMMARY:

Results - driven information technology executive with proven record of success in developing and executing strategies to promote organizational growth, infrastructure stability, and optimal utilization of technology in domestic and international companies. Experienced in team building and working with business leaders to align IT activities with business goals. Recognized as a leader with strong planning, organizational, implementation, and people skills. Offers 20+ years of experience in designing, building, managing, and supporting enterprise network infrastructure and services. Develops and deploys high-performing local and wide area networks along with on-site and remote accessibility for national and international locations. Coordinates multiple priorities concurrently to facilitate corporate or customer goals.

AREAS EXPERTISE:

• LAN/WAN Design - Management Data Center Operations Systems Administration
• Software Management Help Desk Operations Systems Installation
• Project Management Quality Assurance Technical Support

CAREER PROFILE:

Confidential

Information Technology Director

Responsibilities:

• Designs and implements LANs, WANs, and VPN connectivity between corporate and branch offices spanning five continents. Implemented MS Exchange Server system for Confidential
• Global operations. Plans and builds (hands on) the enterprise network infrastructure and security to support company growth. Manages Help Desk Operations, Network Management and Software Development teams (team of 10 Engineers), supporting 900 agents worldwide and resolves escalated issues if necessary.
• Supports Linux and Windows servers and workstations
• Designs, implements, manages collocation facility network and VLANs to host Confidential International Program s Servers and Applications (Savvis, Reston, VA and WA, DC)
• Exercises staff oversight to ensure new operations plans, policies, procedures, and transition/migration plans are consistent with the overall company goals and objectives. Anticipates future network needs, identifies proactive solutions to satisfy needs in coordination with corporate leadership.
• Maintains Systems and Networks health utilizing advanced monitoring tools
• Manages IT Budget and compliance and holds responsibility for capacity planning and scheduling vendor negotiations related to IT as well as IT staffing and budgeting projections on a company - wide basis.
• Researches, maintains Service Level Agreements with Vendors and Providers

Confidential

Project Manager / Senior Network Engineer

Responsibilities:

• Consulted on continuous infrastructure development.
• Designed, implemented, and supported WANs, LANs, firewalls, databases, websites, Data Centers and e-mail systems of different clients.
• Administered software, systems, and networks.
• Managed the replacement and upgrade of 1,500 desktops in corporate and branch locations.
• Design and support the creation of disaster recovery site hosting and virtualization of 2000 financial applications

Confidential

Responsibilities:

• Design and implemented Data Center to support International operation including:
• Implemented Windows AD infrastructure between the United States and 44 countries globally.
• Implemented IP telephony globally.
• Established WAN connectivity using load balancing satellite and redundant T1 lines.
• Installed monitoring software to facilitate site performance and availability.
• Install NEC Legacy Alpha Servers (Unix OS)
• Implemented Internet access and IP telephony for 12 floors of office space with 60 business offices.
• Established LAN and WAN connectivity using satellite dish and redundant T1 lines.
• Installed monitoring software to facilitate site performance and availability.

Confidential

Responsibilities:

• Installed DNS and DHCP for 20+ domains running on Windows 2000 and UNIX platforms.
• Established remote access using Cisco VPN client and RSA authentication.
• Constructed the secure wireless network and backup strategy.
• Administered software, systems, and networks.
• Coordinated the migration of 50 workstations between New York City and Parsippany, New Jersey while managing a full production operation.
• Directed the implementation of a redundant gigabit Ethernet LAN backbone with 100/1000 Mbps to desktops, Cisco IP phones, and a call center.
• Installed Windows 2000 AD, DNS/DHCP servers, Internet access, IP addressing schemes, and VLANs.
• Implemented four DHCP, print, and file sharing servers. Installed and configured PIX Cisco firewall.
• Built WebSweeper gateways for web-surfing control. Upgraded MailSweeper servers with anti-spam and anti-virus scanner services.
• Developed a disaster recovery site along with the planning and support of critical business applications.
• Maintained 250 workstations, servers, and printers. Installed MS-SMS server and SQL 2K database.

Confidential

International Network Operations Manager

Responsibilities:

• Designed, implemented, and managed international network connectivity and security between the United States and five Asian countries.
• Planned and built Internet, DNS/DHCP, LAN, VLAN, wireless, and IP addressing schemes.
• Administered domain controllers and a Windows 2000 domain forest and trees.

Confidential

Information Technology Manager

Responsibilities:

• Upgraded and managed LAN infrastructure along with file, application, and e-mail servers.
• Designed and deployed an e-commerce site internally and externally. Implemented an enterprise backup solution.

Confidential

Help Desk Manager / Senior Network Administrator

Responsibilities:

• Supervised a data network team, comprising of six engineers handling the design, operation, and administration of department LANs.
• Performed maintenance checkups for Windows NT 4.0 services, including file, print, and web intranet servers.
• Managed remote access connectivity and IP address space.

Confidential

International Technical Support Specialist

Responsibilities:

• Responded to technical questions regarding the company’s software protection products via telephone and e-mail; supported local and international distributors.
• Served as the primary contact and support person for packages after migrations and upgrades.
• Verified system compatibility and software configuration.