SUMMARY:

• SharePoint 2010, Configuration
• SharePoint Administration 2010
• Corporate system support, analyzing/ Confidential for system maintenance and enhancement along with system integration from a variety of vendors.

TECHNICAL SKILLS:

Server environment: Windows NT - 2012.

Databases utilized: SQL Server 2000-2012, Oracle, and Microsoft Access.

Desktop: Windows 95 - 10

Languages utilized include: ASP.NET, C#, HTML, XML with earlier Confidential utilizing Visual Basic.Net, Visual Basic 3-6, Visual C++ Java, VB & Java script, Borland C/C++ and Delphi.

PROFESSIONAL EXPERIENCE:

IT Specialist / IT Applications Programmer/Analyst

Confidential

Responsibilities:

• Confidential in ASP.Net and C# using Visual Studios 2012 and 2015.
• Support and cross training team member in accounting applications.
• Support and cross training team member in Legal applications.
• Support of SharePoint 2013 environment.
• Backup support of HR and Engineering applications.
• Accomplishments include:
• Published several rewritten internal applications for Operations (ColdFusion to ASP.Net/C# and Windows Server 2003 to 2012).
• Assisted in the Confidential of an internal application for Engineering.
• Working with a vendor detailed the upgrade and server migration of the Accounting systems from Dynamics GP 2010 to 2015.
• Planned and was in process of guiding coworker through upgrading the Legal system from Prolaw 11 to 2016.

System Support

Confidential

Responsibilities:

• Support and maintenance of the Accounting and Legal systems along with the SharePoint environment.
• Support and cross training of the HR systems.
• Confidential of upgrades to existing engineering system and starting to review an undocumented applications for rewrite written in ColdFusion.
• Accomplishments include:
• Assisted in the Confidential of engineering code to meet FERC 1000.
• Upgraded the HRMS system from 2012 to 2014.
• Deployed and configured DocAve backups for SharePoint environment.
• Assisted in the migration from Project Server 2007 to 2013.

Back Office Application Support

Confidential

Responsibilities:

• Primary support for Accounting, HR and Legal systems.
• Primary support for SharePoint and coordinated support for Project Server.
• Primary support for ARIS, Magic and QTS until decommissioned
• Completed SharePoint migration from 2007 to 2013 environments.
• SharePoint 2007 Active Directory migration.
• Assisted in the migration of the 2007 SharePoint environment to a new environment for a server upgrade.
• Design and implementation of an external settlement process to the Accounting system.
• Build out of multiple offline environments for the accounting system for testing.
• Dynamics GP upgrades from version 9 to 2010.
• Build out of an offline HR environment for upgrade and patch testing.
• Upgrades of Sage Abra version 7 to Sage HRMS 2012.
• Deployment of Prolaw and upgrades to version 11.

Confidential

System Support

Responsibilities:

• Support and analyst of operational applications.
• Assisting and taking over support on the SharePoint environment.
• Accomplishments include:
• Research of projects, maintenance, process improvement, cross training and updating of crash kit of supported systems.
• Supporting SharePoint issues.
• Production support issues (problems, code changes needed, implementation, updating certs, …)
• Entergy Oasis Posting and cleaning up pages that were outdate, out of order or requested and odd times.
• Application and Confidential of internal applications.
• Building of virtual environments for Confidential .
• Accomplishments include:
• Developed process for Confidential using Virtual Machine environment.
• Document the guidelines for setting up Virtual Server 2005 on workstations for team Confidential environment.
• Collected information and built several Virtual Machines to create a Confidential environment of production servers
• Assisted with LIP, SLIP, SLIP File Creator and Offer Cap projects.
• Assisted with the new Corporate Web (VM, updating LIP, SLIP plus Offer Cap, getting .NET pages working, changes for mail sweeper, assisting vendor and test).
• Assisted Support and Confidential teams with Virtual Machine related questions.
• Assisted with Reports project (database design, unit testing, implementation testing.

Senior Developer / Analyst

Confidential

Responsibilities:

• Second level support on an OpenText document imaging system and an OpenText/Staffview workflow system.
• Troubleshooting server and database issues as well as making changes to the workflow and support applications for bug fixes as well as enhancements.
• Supporting the user base by troubleshooting issues not resolved by the helpdesk, then providing feedback on these issues to make the helpdesk more effective.
• Training a co-worker in second level support for DocuShare 3.1. He will be taking over the primary support role.
• Developing an application to reorganize a collection in Docushare that contains 10s of thousands of collections and files.
• Develop custom code to fix problems upon request.
• Accomplishments include:
• Developing a VB.NET application to shutdown/startup of the VIEW system which has a Staffware workflow component that works with a document imaging system. System startup is dependent on processes loading into memory and process CPU usage. What used to be 45 minute manual process on Sunday morning is now automated.
• Automating the dumping of metadata information from DocuShare and provided an application for parsing for an internal group.
• Developing an application to shutdown applications on normally unmonitored client machines for the weekly reboot.
• Correcting program shortcomings that occurred when importing documents into DocuShare 2.2.