Technical Support Resume
SUMMARY:
Seeking a position in the computer technology industry to apply my skills in the areas of Information Technology (IT) and Computer Networking Systems.
INDUSTRY SKILLS:
More than four years’ experience in IT Administration including: Hardware and Software installation Programming; Structured Cabling; Microsoft Desktop Operating Systems; Network Technology and Services Integratio
Advanced knowledge of the: Microsoft Office Suite; PowerPoint, Outlook, Excel and Word.
WORK EXPERIENCE:
Confidential, Kansas City, MO
Technical Support
Responsibilities:
- Process computer hardware and software updates
- Install spyware and other antivirus and internet protection programs
- Build computers
Confidential, Kansas City, MO
Phone Clerk
Responsibilities:
- Answered and routed phone calls
- Updated and worked with multiple customer accounts
- Data Entry /Filing
Confidential, Kansas City, MO
Install Engineer
Responsibilities:
- PC Replacements/data backup to and restoration from server
- Replaced printers/Fax Machines
- Restored Data to the new printers from the server
Confidential, Kansas City, MO
Technical Support
Responsibilities:
- Process computer hardware and software updates
- Install spyware and other antivirus and internet protection programs
- Build computers
Confidential, Kansas City, MO
Administrative Assistant
Responsibilities:
- Filing clerk
- Data Entry/Spreadsheet Creation - Excel
- Insurance Processing on County Cars
Confidential, Kansas City, MO
Administrative Clerk
Responsibilities:
- Answered and routed phone calls
- Data-entry of complex information/Copied, assembled and distributed documents
- Prepared reports utilizing various software formats
Confidential, Kansas City MO
Kitchen Clerk
Responsibilities:
- Greeted customers and maintained purchase check-out at the register
- Assisted catering department with delivery orders
- Operated and clean food services equipment in accordance with OSHA regulations
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