SUMMARY:

Seeking a position in the computer technology industry to apply my skills in the areas of Information Technology (IT) and Computer Networking Systems.

INDUSTRY SKILLS:

More than four years’ experience in IT Administration including: Hardware and Software installation Programming; Structured Cabling; Microsoft Desktop Operating Systems; Network Technology and Services Integratio

Advanced knowledge of the: Microsoft Office Suite; PowerPoint, Outlook, Excel and Word.

WORK EXPERIENCE:

Confidential, Kansas City, MO

Technical Support

Responsibilities:

• Process computer hardware and software updates
• Install spyware and other antivirus and internet protection programs
• Build computers

Confidential, Kansas City, MO

Phone Clerk

Responsibilities:

• Answered and routed phone calls
• Updated and worked with multiple customer accounts
• Data Entry /Filing

Confidential, Kansas City, MO

Install Engineer

Responsibilities:

• PC Replacements/data backup to and restoration from server
• Replaced printers/Fax Machines
• Restored Data to the new printers from the server

Confidential, Kansas City, MO

Technical Support

Responsibilities:

• Process computer hardware and software updates
• Install spyware and other antivirus and internet protection programs
• Build computers

Confidential, Kansas City, MO

Administrative Assistant

Responsibilities:

• Filing clerk
• Data Entry/Spreadsheet Creation - Excel
• Insurance Processing on County Cars

Confidential, Kansas City, MO

Administrative Clerk

Responsibilities:

• Answered and routed phone calls
• Data-entry of complex information/Copied, assembled and distributed documents
• Prepared reports utilizing various software formats

Confidential, Kansas City MO

Kitchen Clerk

Responsibilities:

• Greeted customers and maintained purchase check-out at the register
• Assisted catering department with delivery orders
• Operated and clean food services equipment in accordance with OSHA regulations