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Technical Support Resume

SUMMARY:

Seeking a position in the computer technology industry to apply my skills in the areas of Information Technology (IT) and Computer Networking Systems.

INDUSTRY SKILLS:

More than four years’ experience in IT Administration including: Hardware and Software installation Programming; Structured Cabling; Microsoft Desktop Operating Systems; Network Technology and Services Integratio

Advanced knowledge of the: Microsoft Office Suite; PowerPoint, Outlook, Excel and Word.

WORK EXPERIENCE:

Confidential, Kansas City, MO

Technical Support

Responsibilities:

  • Process computer hardware and software updates
  • Install spyware and other antivirus and internet protection programs
  • Build computers

Confidential, Kansas City, MO

Phone Clerk

Responsibilities:

  • Answered and routed phone calls
  • Updated and worked with multiple customer accounts
  • Data Entry /Filing

Confidential, Kansas City, MO

Install Engineer

Responsibilities:

  • PC Replacements/data backup to and restoration from server
  • Replaced printers/Fax Machines
  • Restored Data to the new printers from the server

Confidential, Kansas City, MO

Technical Support

Responsibilities:

  • Process computer hardware and software updates
  • Install spyware and other antivirus and internet protection programs
  • Build computers

Confidential, Kansas City, MO

Administrative Assistant

Responsibilities:

  • Filing clerk
  • Data Entry/Spreadsheet Creation - Excel
  • Insurance Processing on County Cars

Confidential, Kansas City, MO

Administrative Clerk

Responsibilities:

  • Answered and routed phone calls
  • Data-entry of complex information/Copied, assembled and distributed documents
  • Prepared reports utilizing various software formats

Confidential, Kansas City MO

Kitchen Clerk

Responsibilities:

  • Greeted customers and maintained purchase check-out at the register
  • Assisted catering department with delivery orders
  • Operated and clean food services equipment in accordance with OSHA regulations

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