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Information Technology Specialist Resume

Alexandria, VA

SUMMARY:

  • Highly organized and productive in work habits.
  • Ability to rapidly acquire and apply new skills.
  • Proven ability to assume responsibility and meet challenges.
  • Ability to interact effectively with peers, superiors and subordinates.
  • Work well independently and as a team member.
  • Ability to take organizational objectives and produce real solutions.

TECHNICAL SKILLS:

Proficient in: Novell, Win 2003/2008/2012 Server, Citrix, MAC OS, BackupExec, NetBackup, Dell Compellent and Equalogic SAN, Hp EVA SAN, EMC SAN, Notifylink, BES, Exchange, Sharepoint, Cisco Inflobox, Cisco Ironport, Red Hat Linux, Solaris, IIS, VMware, Cloud Computing, Solomon, Great Plains, ADP, iMIS, Personify, Lyris, MSSql, PeopleSoft, Oracle, Crystal Reports and various other applications

Extensive knowledge in: XP/Vista/Win 7/Win 8, Office 2013/2010/2007 , MsProject, FrontPage, Web Expressions, Microsoft Forefront, Websense and various other applications and services

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

INFORMATION TECHNOLOGY SPECIALIST

Responsibilities:

  • Provide comprehensive technical support and guidance to assigned programs within Confidential Information Operations in matters relating to information management issues.
  • Oversee contractors within programs to ensure that advanced planning, installation, configuration, testing, implementation and management of systems to support the organization’s IT architecture and business needs.
  • Oversee system testing, coordinate formal documents and represent the organization in matters pertaining to assigned projects.
  • Serves as an agency source of expert advice on matters relating to specialty and for IT technical policies and procedures.
  • Analyze critical system requirements in response to business requirements, risks and costs.
  • Evaluate, select, verify and validate software systems.
  • Independently develop objectives and continuously evaluate current effectiveness of Information Assurance network security policies, guidance and adherence to those requirements.

Confidential, Bowie, MD.

NETWORK AND SYSTEMS MANAGER

Responsibilities:

  • Supervised, trained and scheduled work for System Administrator, Network and Systems Administrator and Jr Unix/Linux Administrator.
  • Established and implemented WAN/LAN policies, procedures and standards.
  • Ensured system availability, functionality, integrity and efficiency for the University’s Windows 2003 network of 6100 users.
  • Diagnosed and solved system problems while minimizing downtime.
  • Developed procurement process and procedure to purchase technology equipment for the institution.
  • Supported and maintained 24 x 7 operation.

Confidential, Rockville, MD

DIRECTOR OF INFORMATION TECHNOLOGY

Responsibilities:

  • Supervised, trained and scheduled work for Information Services Manager and System Support Specialist.
  • Established and maintained an annual budget over $500,000.
  • Responsible for developing, securing and maintaining the Society’s web site.
  • Established and implemented LAN policies, procedures and standards.
  • Ensured system availability, functionality, integrity and efficiency for the Society’s Windows 2003 network of 100 users.
  • Diagnosed and solved system problems while minimizing downtime.

Confidential, Arlington, VA

DIRECTOR OF INFORMATION TECHNOLOGY

Responsibilities:

  • Supervised, trained and scheduled work for System Administrator.
  • Established and maintained an annual budget over $300,000.
  • Monitored and evaluated vendor and consultant policies, procedures, and techniques during short - term Information Technology projects.
  • Established and implemented LAN policies, procedures, standards and strategic plans.
  • Evaluated technical specifications and features of new products.
  • Ensured system availability, functionality, integrity and efficiency for the Association’s Windows 2000 network of 80 users.
  • Was responsible for network security, efficiency and disaster recovery plans.
  • Developed staff training to enhance computer skills throughout the Association.
  • Analyzed the performance of new and existing equipment to improve system and network configurations.
  • Installed/Configured hubs, switches, routers, printers, personal computers, servers, computer peripheral equipment and software.
  • Diagnosed and solved complex system problems, minimizing downtime and providing a stable, consistent network environment.
  • Maintained and administered Blackberry Enterprise Server.
  • Maintained and administered iMIS database.
  • Oversaw telecommunications and administered Avaya PBX system.

Confidential, Landover, MD

NETWORK ADMINISTRATOR

Responsibilities:

  • Ensured that the company LAN was Confidential compliant.
  • Established and implemented LAN policies, procedures and standards.
  • Recommended equipment that best met the needs of the organization within budget constraints.
  • Managed LAN performance and maintained LAN security
  • Administered mixed network environment with Novell and NT administration duties.
  • Performed routine backups of network and planned for disaster recovery.
  • Configured and troubleshot Novell/NT workstations for 80 users.
  • Installed/Configured hubs, routers, printers, personal computers, computer peripheral equipment and software.
  • Provided training on network and software usage.
  • Assisted Unix Administrator with Unix Administration duties on a Sun Solaris system.
  • Provided phone administration with Nortel PBX system.

Confidential, Reston, VA

PC/LAN ANALYST

Responsibilities:

  • Managed and trained personnel within the MIS department in the absence of the supervisor.
  • Performed network administration duties.
  • Administered Citrix WinFrame servers with WinNT administration duties.
  • Performed routine hardware/software maintenance on Novell Servers.
  • Performed routing backups of network and planned for disaster recovery.
  • Installed/Configured and troubleshot Novell workstations for 250+ users.
  • Assisted Unix Administrator with system administration duties.
  • Provided technical/helpdesk support for company products throughout the United States.
  • Provided training to employees on different software packages.
  • Installed/Configured Macintosh computer systems.
  • Provided phone administration with Siemens PBX system.

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