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It Help Desk Support Resume

Friant, CaliforniA

EXPERIENCE:

Confidential, Friant, California

IT Help Desk Support

Responsibilities:

  • Prepare and deploy new computers for Office use.
  • Help all departments with all IT related problems.
  • Trouble shoot most electronic problems in gaming floor including players club computers.

Confidential

System Administrator

Responsibilities:

  • Responsible on the installation and administration of all computer.
  • LAN and WAN network installation and administration.
  • Desktop support to all employees including offsite support
  • Research and testing of new software for company use.
  • Create security access using VLAN for each department.
  • Install wireless router to be use by company guest
  • Work as IT support, help desk. Responsible for all IT related work.

Confidential

System Administrator

Responsibilities:

  • Responsible on the installation and administration of all computer.
  • LAN and WAN network installation and administration.
  • Desktop support to all employees including offsite support
  • Research and testing of new software for company use.
  • Create security access using VLAN for each department
  • Work as IT support, help desk. Responsible for all IT related work.

Confidential, Fresno, California

IT SUPPORT

Responsibilities:

  • Prepare new computers for Office use.
  • VPN preparation, configuration and trouble shooting. Research for new programming and technology that the company might need.

Confidential, Fresno, California

CERTIFIED TECHNICIAN CONSULTANT

Responsibilities:

  • Examine and learn current methods and procedure that make the customer business run.
  • Research all potential technology that the company might need.
  • Implement the potential technology that include hardware and software

Confidential

Computer Programmer

Responsibilities:

  • Develop computer systems/programs to enhance the smooth and better operation of the company..
  • Create report programs manager used to increase efficiency in the plant.
  • Lead/implement/install/develop the Intermec handheld device(wireless) for purchasing and inventory department.
  • Programming software used ; HP eloquence, Ms Access, VB6, VB.net, Crystal Report 8

O.S used: Unix, Windows

Database Used: Eloquence - HPUX, SQL, Ms access

Confidential

System Analyst/Computer Programmer

Responsibilities:

  • Design, Program and implement system needed by the company to increase efficiency in the plant.
  • Computer Networking and system administration, Novell 3.12
  • Work as a one man team for the improvement of the following system.
  • Payroll Automation
  • Budget System
  • Sales System
  • Purchase Order
  • Inventory and Fix Asset management
  • Programming software used; Dbase III +, Dbase IV, Fox pro

O.S. used - DOS 3.21

Confidential

System Analyst/Computer Programmer

Responsibilities:

  • Design, Program and implement system needed by the company to increase efficiency in the plant.
  • Computer Networking and system administration, Novell 3.12
  • Work as a one man team for the improvement of the following system.

O.S: DOS 3.21

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