We provide IT Staff Augmentation Services!

Help Desk Resume

SUMMARY:

Looking for a position to continue working to supplement my retirement income. I spent the last 3 years on the Help Desk (phone) and state income tax collections.(phone)

SKILLS:

  • Machine shop, Offset printing equipment installation and repairs.
  • Operate various office equipment, operate forklift, warehouse inventory control.

PROFESSIONAL EXPERIENCE:

Confidential

Help Desk

Responsibilities:

  • Internet Technology department, configured, installed and repaired desk and laptop computers, and printers.
  • The last two years were on the Help Desk, accepted trouble calls, and either walked the users through a fix or remote into their PC to repair their problem, if neither was possible escalated to be handled on site.

Confidential, Southfield, Michigan

Help Desk

Responsibilities:

  • Sold and service Property and Casualty insurance program to franchised auto dealerships.
  • Retained 92% of business in an extremely competitive line of business

Hire Now