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It Support Specialist Resume

Columbus, OH

OBJECTIVE:

To establish a long - term career in Information Technology with opportunities for career growth

PROFESSIONAL SUMMARY:

  • Able to complete high-end projects on time and within budgets
  • Excellent problem solving skills
  • Able to effectively communicate with wide range of clients and coworkers

WORK EXPERIENCE:

Confidential, Columbus, OH

IT Support Specialist

Responsibilities:

  • Completed redesign and launch of company website
  • Maintained daily export of inventory to list of retailers
  • Maintained daily performance of website and online retail store
  • Maintained social media accounts
  • Shot and edit photos for online retailers and website.
  • Recorded and edited videos for company’s YouTube channel
  • Designed multiple catalogs for company’s brand

Confidential, Columbus, OH

Help Desk Intern

Responsibilities:

  • Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Maintained daily performance of computer systems
  • Installed, modified, and repaired computer hardware and software
  • Ran diagnostic programs to resolve problems

Confidential, Columbus, OH

Website Designer

Responsibilities:

  • Revamped complete site for more effective navigation and performance
  • Revised and optimized website and mobile site for ease of use for clients to reach product

Confidential, Columbus, OH

Assistant Manager

Responsibilities:

  • Maintained quality service by establishing and enforcing organization standards
  • Prepared reports by collecting, analyzing, and summarizing information
  • Maintained a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals
  • Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions

Confidential, Columbus, OH

Security Enforcement Officer

Responsibilities:

  • Protected assigned property and civilians by patrolling the area
  • Guarded against theft of product and maintained security
  • Identified visitors and asked for appropriate documents
  • Maintained crowd control and safety of all customers and clients

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