OBJECTIVE:
To establish a long - term career in Information Technology with opportunities for career growth
PROFESSIONAL SUMMARY:
- Able to complete high-end projects on time and within budgets
- Excellent problem solving skills
- Able to effectively communicate with wide range of clients and coworkers
WORK EXPERIENCE:
Confidential, Columbus, OH
IT Support Specialist
Responsibilities:
- Completed redesign and launch of company website
- Maintained daily export of inventory to list of retailers
- Maintained daily performance of website and online retail store
- Maintained social media accounts
- Shot and edit photos for online retailers and website.
- Recorded and edited videos for company’s YouTube channel
- Designed multiple catalogs for company’s brand
Confidential, Columbus, OH
Help Desk Intern
Responsibilities:
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Maintained daily performance of computer systems
- Installed, modified, and repaired computer hardware and software
- Ran diagnostic programs to resolve problems
Confidential, Columbus, OH
Website Designer
Responsibilities:
- Revamped complete site for more effective navigation and performance
- Revised and optimized website and mobile site for ease of use for clients to reach product
Confidential, Columbus, OH
Assistant Manager
Responsibilities:
- Maintained quality service by establishing and enforcing organization standards
- Prepared reports by collecting, analyzing, and summarizing information
- Maintained a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals
- Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions
Confidential, Columbus, OH
Security Enforcement Officer
Responsibilities:
- Protected assigned property and civilians by patrolling the area
- Guarded against theft of product and maintained security
- Identified visitors and asked for appropriate documents
- Maintained crowd control and safety of all customers and clients
