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It Support Resume

Attleboro, MA

SUMMARY:

Dynamic IT professional who utilizes creativity, leadership and teamwork to design and execute solutions that create valuable Information Technology efficiencies. Dedicated, driven employee with great personality and a passion for a job well done.

TECHNICAL SKILLS:

OPERATING SYSTEMS: XP, WINDOW VISTA, WINDOW 7, NT Novell, Microsoft Server 2003/2008, IP Address Scheme, Mac OS, Android Apps

HARDWARE: Cisco (routers, hubs, switches), Windows Administration, LAN/WAN configuration and setup, equipment installation and troubleshooting, Siemen Pick and Place Nozzle Machine, HTC, Iphone, Ipod

SOFTWARE: Spy ware and Security applications, MS Office; Word, Excel, PowerPoint, Access, Visio, Outlook, Visual Basic, EvoErp database Program, MacAfee virus software, AVG virus scanner. Norton scans and kills Virus software, Kaspersky virus software

VPN: Set up and Navigate Virtual Private Network on Cisco Devices.

CALIBRATION: Calibrate, check and measure Gage Blocks, Calipers, Micrometers, Multi - Meters, Height Indicators

WORK EXPERIENCE:

Confidential, Attleboro, MA

IT Support

Responsibilities:

  • Troubleshooting windows, support networking problems, support PC clients if needed, set up and schedules virus scan from MacAfee to AVG virus software, schedules and updates window service manually.
  • Set up, connecting and troubleshooting network printer, Programs Access Database for in house uses.
  • Daily check up on Active Directory network and outlook Email for any compromise access.
  • Monthly check up on both backup/share points for all the network drives and schedule filtering for older mails and obsolete parts.

Confidential, Attleboro, MA

DBA

Responsibilities:

  • Maintain, modify, and update the inventory database using RTM Report Editor of EVO ERP database Program.
  • Computes and manipulates data into the main network and save into an in house database which I programmed for modification purposes.
  • Troubleshoot and re - evaluates the entry data and its quantity. Enter vital information into database tracking inventory transaction and shipping method.
  • Extracts, computes, and modify inventory database from EVO ERP into Access database for further modification.
  • Using macro and Vlookup method to search and extracts data that contained in separate spreadsheet within Excel workbook.
  • Operate the “Pick and Place” machine checking efficiency and troubleshooting errors
  • Daily maintenance clean in and outside of the machine, back up data, and manually update data software if it required.

Confidential, Attleboro, MA

Dietary Aid

Responsibilities:

  • Provided outstanding care and food services to senior citizens while serving meals and interacting with senior residences.

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